06/18/2026
Journey mapping is a method of visually representing an individual’s path through systems of care. It documents key events, services, transitions, and decisions from initial contact through treatment and beyond. By consolidating information into a single, chronological visualization, it allows participants to clearly see how a case unfolds, highlighting critical gaps, inefficiencies, and turning points.
PCG’s new brief, co-authored by Kacie Schlegel, highlights how journey mapping has been applied to reveal service gaps and complexities in children’s behavioral health, generating creative solutions for improving youth and family experiences and outcomes. Learn more here:
https://bit.ly/4x0amnq