Pembroke & Co.

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United States
Boston, MA
Pembroke & Co.

The superior solution for loss prevention, operational excellence, and consulting.

09/03/2026

The hardest part of a harassment investigation isn't the amount of time it takes. It's finishing one and still not being sure you got it right.

Two accounts that don't line up. No witness. And a decision that affects someone's job.

Most operators already have cameras running - they just don't have anyone to review weeks of footage for the moments that matter.

That's what we do. Objective, third-party review of what the cameras captured, so your team's decision rests on more than competing memories.

DM us or reach out to [email protected]

09/02/2026

No contracts. Just 30 days' notice.
That means we have to earn your business every single month, not once, at signing.

88% client retention. 91% of revenue from referrals. Nobody's locked in.

If your current provider needs a contract to keep you, that tells you something.

08/31/2026

We're hiring 👀

Manager, Operations - Boston, MA (hybrid, in office Mon–Thurs)

You'd own the day-to-day of our operations function: leading the team, owning scheduling and capacity, and making sure client work moves accurately from intake to delivery.

We're looking for:
5+ years in high-volume people/client/production management.
Franchise or QSR knowledge strongly preferred.

Link below to apply and tag someone who'd be great at this.
https://pembroke-company-inc.careerplug.com/jobs/3558185/apps/new?

08/28/2026

Over ten years in, and the reason we started hasn't changed.

Multi-unit owners had endless data and none of it was working for them. Bruno and Kelly began by helping QSR operators analyze video surveillance and POS data to identify profit and loss. It became clear almost immediately that the need went far beyond loss prevention.

Multi location businesses need a true partner across operations, HR, and technology. In 2020 we became Pembroke & Co. to reflect that.

We've grown, but we're still deeply involved in daily operations. That's down to a small but mighty team who thrive on fast communication and craft solutions even when none currently exist.

If you're not familiar with what we do, we'd love to connect.

08/25/2026

Drive-thru speed of service has one of the largest impacts on revenue in QSR. We break down the four steps that find the seconds your lanes are losing.

08/20/2026

Did you know August is National Sandwich Month? What a great reason to recognize our client, McAlister's Deli and celebrate their epic sandwiches.
🥪

08/06/2026

Employee theft is easy to miss until it starts affecting performance across your locations. We break down the five warning signs to watch for and what each one could mean.

07/27/2026

Our annual summer gathering took us to Bubble Bath Back Bay this year. A small way of saying thank you to our team at Pembroke for the work and dedication they bring every single day.

07/09/2026

Congratulations to our client Salon Mario Russo, named Best Hair Salon in Boston Magazine's 2026 Best of Boston issue.

A well deserved honor and recognition.

07/08/2026

Pay transparency law is now active in fifteen states plus DC, and the specifics shift state to state. We break down the five requirements that show up consistently across nearly every one. Swipe through.

Address

745 Boylston Street, Suite 603
Boston, MA
02116

Website

http://pembrokeandco.com/

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