iExcel, LLC

Paulette Foxx-Dawodu - Senior Director Technology, Client Support Services of the Enterprise Technology for Prince George’s Community College (PGCC) where she was customer-focused, with a professional technical mind set. She brings to an organization over 10 years' experience directing operations, maintenance, and support of complex systems, while developing service excellence and support strategi

es. She has a talent for overseeing successful support teams and functions, including implementing and promoting best practices, policies, and standards to ensure maximum customer satisfaction and retention levels. Paulette is driven to continually evaluate systems and processes to increase productivity, efficiency, and usability particularly from the perspective of the user community. She is highly effective in assessing employee training needs and meeting technology requirements. Paulette's work experience spans three sectors of the economy -- federal and state government, private sector, and labor. In each of these sectors, she has successfully managed, developed, planned, and implemented projects to assist in bringing organizations into the digital age. from Towson University.