10/24/2024
Quickbooks Scammers
QUESTION
"posted on Intuit/Quickbooks forum:
April 23, 2024 08:05 AM
last updated April 23, 2024 8:05 AM
Sync Issues
I got a call claiming to be someone from QuickBooks regarding an issue with my file not syncing properly. She told me the steps to go through to see if there was an issue. Apparently, there is an issue with my file not syncing properly, but she wanted me to give her access to my computer. She called my business, unsolicited, and was a bit perturbed when I refused to give her access to my computer. She said she could understand why I wouldn't trust her, and told me she could give me her credentials and a phone number I could call back to verify. Um, NO.
Is this something that QuickBooks will do?"
ANSWER
QB: "QuickBooks Team
April 23, 2024 09:27 AM
Hello there. Let me share some information about unsolicited calls you received.
In QuickBooks, if you receive an unsolicited call claiming to be from our contact support, you can consider it a scam. However, our support will call if you have requested a callback.
Also, I want to inform you that Inuit won't call you to fix a problem with your subscription or services. It happens when scammers are offering to fix a problem with your computer.
Additionally, you can check our security tips to avoid scammers in the future."
actual forum post:
I got a call claiming to be someone from QuickBooks regarding an issue with my file not syncing properly. She told me the steps to go through to see if there was an issue. Apparently, there is an issue with my file not syncing properly, but she wanted me to give her access to my computer. She called...