07/26/2024
Come grow with us!
Job description
Investigative Concepts Inc, a locally owned and operated company specializing in pre-employment screening services in Broken Arrow, OK, is looking for a reliable and dependable full-time CSR/Criminal Records Researcher to work in our small office setting, Monday – Friday 8am to 5pm.
This position is a responsible for researching and verifying criminal records and collecting/testing urine for pre-employment drug screening. Job duties include but are not limited to the following:
Research criminal records in various court systems
Review, identify, and submit key information related to specific criminal cases
Communicate with court staff to verify case information when needed
Manage inbound and outbound calls, emails, and faxes while maintaining an effective follow-up process
Communicate effectively with clients, applicants, and employers
Accurately input data into multiple systems
Meet specific deadlines
Keep thorough and accurate notes of progress on your reports
Collect and test urine
This job might be for you if you have:
Great customer service skills (via phone, email & in person)
Can multi-task and easily take on or switch between different tasks frequently
Work well independently and in a team environment
Knowledge of employment background screening compliance and processes
Understanding of criminal court processes and terminology
Knowledge of computer software programs to enter data and process information, including but not limited to Microsoft Word and Excel
Strong computer skills including Internet knowledge
A positive attitude
Can type 25-30 words a minute
Have a strong work history
Why You’ll Love us:
Fun laid back environment
Great pay with opportunity for increases in as early as 180 days
Flexible PTO policy
11 Paid Holidays
If this sounds like you, upload your resume and submit your application today!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Paid time off
Schedule:
8 hour shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Required)
Work Location: In person