08/25/2026
📢 WE’RE HIRING: APPOINTMENT SETTER / MIGRATION SUPPORT SPECIALIST
We’re looking for an organized and customer-focused team member to help coordinate an upcoming telecom migration project.
This role is primarily focused on communicating with existing customers, scheduling migration appointments, and following up before and after their appointment to make sure everything is completed smoothly.
What you’ll do:
• Contact customers regarding their upcoming service migration
• Explain the next steps and answer basic customer questions
• Schedule and confirm migration appointments
• Update customer and order information accurately
• Track appointment and migration status
• Follow up with customers after their scheduled appointment
• Coordinate with internal teams when additional assistance is needed
• Maintain clear notes and records for each customer interaction
What we’re looking for:
• Strong English communication skills — written and verbal
• Comfortable speaking with customers over the phone
• Organized and able to manage multiple appointments and follow-ups
• Detail-oriented when updating customer and order information
• Customer service, appointment setting, order management, BPO, or telecom experience is a plus
• Reliable internet connection and remote work setup
• Willing to work U.S. Eastern Time hours
Position: Full-Time
Work Setup: Remote
Schedule: Monday–Friday, U.S. Eastern Time
This is a great fit for someone with experience in customer service, appointment setting, order management, dispatch, or telecom support.
📩 HOW TO APPLY
Email [email protected] with the subject:
Migration Support – Full Name
Please include:
• Your resume/CV
• A short introduction
• A 1-minute audio introduction telling us about yourself and your relevant experience
