05/20/2026
I know there's already a Golden Rule, yeah yeah whatever, I think THIS should be the Golden Rule of marketing, of business, of sales, of literally anything to do with any of those disciplines.
In my experience, the NUMBER ONE PROBLEM that every single client I had was dealing with was that they didn't actually know or understand their audience. The most interesting thing about that is that EVERY SINGLE ONE OF THEM believed that they DID know and understand their audience, that actually, they were very GOOD at knowing and understanding their audience. They were wrong. You might think you know and understand YOUR audience. You're also probably wrong.
Too many founders, employees, small business owners, contributors, whoever...they are working in their company, in their work, day in and day out. They start to think that The Obvious Thing to Them is Obvious to Everyone and I'm here to tell you that it's not. You are not your audience. Your vision is not your audience's vision. And no one gives a s**t about your amazing idea if you have no idea who is actually supposed to give a s**t about it or whether they actually DO give a s**t about it.
Your audience and what they want, need, don't want, don't like, have questions about...it's more important than literally everything else. The sooner you realize this, the sooner you can reach them and the sooner your business will take off.