09/02/2026
De-escalation is talked about constantly. But is it actually understood?
Public safety professionals are expected to de-escalate volatile situations every day. Yet the term itself is often poorly defined, oversimplified, and misunderstood.
De-Escalation: Strategies for Best Possible Outcomes moves beyond the buzzword. This 8-hour Command Presence course gives participants an evidence-informed understanding of de-escalation while providing practical tools for engaging with people in crisis, managing their own response under stress, and making sound decisions when circumstances are rapidly changing.
Participants will explore:
• The truths—and limitations—of de-escalation
• Self-regulation in high-stress environments
• The relationship between thoughts, emotions, and behaviors
• Practical tools for engaging people in crisis
• Response tactics designed to achieve the best possible outcomes
Not every situation can be de-escalated. But every professional can be better prepared for the situations they face.
📅 October 21, 2026 | 8:00 AM–5:00 PM
📍 Resolution Tactics
4700 Duke Dr., Suite 145
Mason, Ohio
Designed for sworn personnel, correctional officers, dispatchers, trainers, supervisors, and investigators.
On-site lunch provided by Resolution Tactics, proud sponsor of this training.
Register today:
https://www.commandpresence.net/course-events/deescalation-strategies-for-best-possible-outcomes-mason-oh-october-21-2026