09/30/2026
Most vendor problems aren’t vendor problems. They are alignment problems.
When expectations, metrics, and communication aren’t clearly defined, even strong vendors underperform. The result is friction, compliance gaps, and missed value that never shows up on a report.
In this discussion, Pete Klipa, COO of Harvest Strategy Group, and Larry Costa, President of Capital Management Services, LP, break down what separates functional vendor relationships from ones that actually drive performance.
The shift isn’t from bad vendors to good ones. It’s from transactional thinking to operational alignment.
Watch the full video here:
https://zurl.co/ybr9d