Dale Carnegie Mid-Atlantic

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Dale Carnegie Mid-Atlantic Helping professionals and organizations unlock their potential through Dale Carnegie's world-renowned training programs.

Voted a Top 10 Dale Carnegie Franchise Worldwide

Serving: DC Metro Area, Northern Virginia, Maryland, and South Central Pennsylvania

90 years of helping people build stronger relationships.In October 1936, Dale Carnegie published How to Win Friends and ...
10/20/2026

90 years of helping people build stronger relationships.

In October 1936, Dale Carnegie published How to Win Friends and Influence People, a book that would go on to influence generations of leaders, professionals, and thinkers around the world.

Nine decades later, its message continues to resonate. Genuine interest in others, sincere appreciation, and the ability to understand different perspectives remain essential to effective leadership and communication.

The book's influence reaches far beyond the workplace, and the people who have spoken about its impact are a testament to its lasting legacy.

As we celebrate 90 years, we're reminded of just how powerful human connection can be.

🌟 The Power of Enthusiasm & Making Ideas Clear – McLean, VA Session 4 Highlights 🌟This session focused on enhancing comm...
10/20/2026

🌟 The Power of Enthusiasm & Making Ideas Clear – McLean, VA Session 4 Highlights 🌟

This session focused on enhancing communication through energy, enthusiasm, and clarity. Participants discovered how enthusiasm can increase engagement and influence, while also learning practical techniques for organizing and communicating ideas in a way that is clear, concise, and easy for others to understand.

✅ Key Takeaways:
• Recognizing how action and movement in communication can help release nervous energy
• Becoming more animated and engaging to better connect with and energize others
• Learning techniques to generate enthusiasm and project confidence when communicating
• Demonstrating greater clarity when giving directions and sharing information
• Presenting ideas in a logical sequence to improve understanding and retention
• Utilizing demonstrations and examples to make information more meaningful and effective

🌟 Congratulations to our session 4 award recipients! 🏆
Congrats to KayLee Steiner of AbbVie and Andrew Janeiro of Janeiro Stone!!! 🥳🎊

We're excited to see these participants continue building their confidence and strengthening their ability to communicate with purpose and influence! 👏🌟

Employee retention is becoming a serious leadership challenge.According to SHRM's 2026 Talent Trends report, 42% of HR p...
10/19/2026

Employee retention is becoming a serious leadership challenge.

According to SHRM's 2026 Talent Trends report, 42% of HR professionals reported difficulty retaining full-time employees last year. While compensation remains the leading driver of turnover, the findings also point to areas where leadership can make a meaningful difference. 47% cited limited career advancement opportunities, while 41% identified manager relationships as a reason employees leave.

These numbers raise an important question for organizations: Are we giving employees the support, development opportunities, and leadership they need to see a future here?

Investing in stronger managers, creating opportunities for growth, and building a culture where employees feel valued can all contribute to an environment people want to stay in.

🌟 Problem Solving, Decision-Making & Motivating Teams – Sinclair Session 4 Highlights 🌟This session focused on helping m...
10/19/2026

🌟 Problem Solving, Decision-Making & Motivating Teams – Sinclair Session 4 Highlights 🌟

This session focused on helping managers strengthen their ability to solve problems, make informed decisions, and create an environment where employees feel motivated and engaged. Participants explored practical strategies for analyzing challenges, gaining valuable input from others, and applying leadership techniques that build commitment, trust, and performance.

✅ Key Takeaways:
• Identifying proven processes for solving complex and challenging workplace problems
• Applying decision-making techniques that encourage team involvement and collaboration
• Utilizing effective methods for gathering feedback and gaining input from others
• Managing stress and worry to make better decisions and approach challenges with confidence
• Evaluating workplace environments to better understand current motivation levels
• Identifying key motivation factors and tools that increase engagement and performance
• Applying Human Relations Principles to strengthen relationships and foster commitment
• Accentuating the positive through specific, meaningful, and measurable recognition

🌟 Congratulations to our session 4 award recipient! 🏆
Congrats to JT Clark of Sinclair Inc.!!! 🥳🎊

We're excited to see these managers continue building their leadership capabilities and making a lasting impact within their organizations! 👏🌟

🌟 Managing Stress & Strengthening Relationships – Frederick, MD Session 3 Highlights 🌟 This session focused on developin...
10/16/2026

🌟 Managing Stress & Strengthening Relationships – Frederick, MD Session 3 Highlights 🌟

This session focused on developing the mindset and relationship-building skills needed to navigate challenges with confidence and create stronger connections with others. Participants explored strategies to manage stress more effectively, maintain perspective during difficult situations, and communicate in ways that inspire action and build trust.

✅ Key Takeaways:
• Recognizing how negative stress can impact effectiveness, performance, and results
• Applying proven concepts and principles to better manage and control stress
• Discovering practical ways to prepare for and overcome professional challenges
• Communicating clearly, concisely, and persuasively to motivate others to take action
• Understanding how consistent application of the Human Relations Principles leads to stronger results
• Building meaningful relationships that support personal and professional success
• Recognizing how strong relationships help accelerate progress toward goals

🌟 Congratulations to our session 3 award recipient! 🏆
Congrats to Michael Hirt of Havtech!!! 🥳🎊

We're excited to see these participants continue building on these skills and creating lasting impact both professionally and personally! 👏🌟

What does a long-term investment in employee development actually look like?For Pelican Credit Union, it has meant more ...
10/16/2026

What does a long-term investment in employee development actually look like?

For Pelican Credit Union, it has meant more than 15 years of prioritizing communication, confidence, and leadership development. Since partnering with Dale Carnegie in 2011, more than 300 employees have graduated from the Dale Carnegie Course, helping strengthen relationships and support a culture of continuous growth.

Their story offers a valuable look at what happens when development becomes part of an organization's long-term strategy.

Get your free copy of our new free case study in the comments.

Leaders spend a lot of time thinking about what they are going to say. They prepare for presentations, plan difficult co...
10/15/2026

Leaders spend a lot of time thinking about what they are going to say. They prepare for presentations, plan difficult conversations, choose their words carefully, and think about how to communicate an important message to their teams.

But communication starts before any of those words are spoken. The way someone enters a room, sits during a meeting, makes eye contact, or reacts while another person is speaking can send a message of its own.

For leaders, becoming more aware of these signals can make a meaningful difference in how they communicate. Learn how in our comments.

🌟 Problem Solving, Decision-Making & Motivating Teams – Giant Session 4 Highlights 🌟This session focused on equipping ma...
10/15/2026

🌟 Problem Solving, Decision-Making & Motivating Teams – Giant Session 4 Highlights 🌟

This session focused on equipping managers with the skills to confidently solve problems, make effective decisions, and foster a motivated, engaged workforce. Participants explored strategies for analyzing challenges, involving team members in the decision-making process, and creating an environment where people feel valued, committed, and inspired to perform at their best.

✅ Key Takeaways:
• Identifying proven processes for solving complex and challenging problems
• Applying decision-making techniques that encourage team involvement and collaboration
• Using effective methods to gather valuable input from others
• Managing stress and worry to make clearer, more confident decisions
• Assessing workplace environments and identifying current motivation levels
• Recognizing key motivation factors and tools that increase employee engagement
• Applying Human Relations Principles to strengthen relationships and build commitment
• Accentuating the positive through specific, meaningful, and measurable recognition

🌟 Congratulations to our session 4 award recipients! 🏆
Congrats to Catherine Alabi and Briseyda Lopez of Giant Food!!!🥳🎊

We're excited to see these managers continue building their leadership capabilities and inspiring their teams to achieve outstanding results! 👏🌟

Last week, we had a fantastic time at the South Central PA Construction Expo hosted by the York Builders Association! 🌟 ...
10/14/2026

Last week, we had a fantastic time at the South Central PA Construction Expo hosted by the York Builders Association! 🌟

It was great connecting with so many builders, contractors, suppliers, and industry leaders who are shaping the future of construction across our region. Events like this are a powerful reminder that innovation, education, and collaboration are what drive industries forward. 📈

💫 Thank you to everyone who stopped by our booth, shared insights, and took the time to learn more about how Dale Carnegie helps organizations strengthen leadership, communication, and team performance. 💡

We're grateful to be part of a community committed to building not only better projects, but stronger people and stronger organizations. 🏆

Great teams have a lot in common. Can you spot what it is? We've hidden some of our favorite professional development sk...
10/13/2026

Great teams have a lot in common. Can you spot what it is?

We've hidden some of our favorite professional development skills in this crossword, and each one plays a role in building stronger leaders, better relationships, and more successful teams.

Take a look and tell us: Which word stands out to you most, and why?

09/22/2026

"The Dale Carnegie Course was the first course, and Dale Carnegie's book was the first book in self-help that I employed." - Marc S. Cooper, Chairman & CEO of Solomon Partners

Marc Cooper joined our President & CEO, Joe Hart, on the Take Command Podcast to talk about the mindset behind his growth.

Since becoming CEO in 2016, Marc has led Solomon Partners' transformation from roughly 35 bankers to more than 200, expanding the firm's industry coverage from two sectors to more than a dozen.

In this conversation, Marc shares how growing up with learning disabilities shaped his early confidence, why a became a turning point, and what he learned after unexpectedly stepping into the CEO role. His philosophy: "All success, in my view, comes from getting out of your zone."

Marc also opens up about how trust, transparency, and shared ownership built a culture made for growth and why human and will matter even more as AI reshapes the workplace.

Listen to the full episode of Take Command: https://www.dalecarnegie.com/en/podcast/from-learning-disabilities-to-ceo-the-leadership-mindset-behind-growth?utm_source=linkedin&utm_medium=social&utm_campaign=p_marc_cooper

Most   efforts don't fail because the strategy was wrong.They fail because something breaks down between the plan and th...
09/18/2026

Most efforts don't fail because the strategy was wrong.
They fail because something breaks down between the plan and the people executing it.

Join Dale Carnegie for a free Executive Business Brief: Change Management - The Human System Behind Aligned Ex*****on.

You will walk away with a practical framework for:
→ Spotting where alignment breaks down before it shows up in results
→ Making change credible at every level of the organization
→ Translating strategy into role-level clarity your team can act on
→ Sustaining momentum throughout ex*****on — not just at launch

Designed for executives, HR leaders, and L&D professionals leading or supporting change — whether a transformation is already underway or on the horizon.

✅ Free. Practical. Built for senior leaders.
🔗 Register now: https://www.dalecarnegie.com/en/courses/7211?utm_source=linkedin+event&utm_medium=social&utm_campaign=f_org_change&delivery_language=en

&D

"You can have a team that is performing at a certain level, you change the coach, and the team performs at a higher leve...
09/10/2026

"You can have a team that is performing at a certain level, you change the coach, and the team performs at a higher level. So, our leadership matters." - Joe Hart, President & CEO of Dale Carnegie

Joe recently joined Stephen Henley, President at Legatus International, on the Podcast to talk about what effective comes down to.

His point: The talent doesn’t change overnight, the leadership does. And that one can be the difference between a good team and a great one.

It's a principle that applies in business, in sports, in how we show up for the people we lead.

Full podcast episode link: https://www.youtube.com/watch?v=t0dMFXayd6Y

09/08/2026

"AI without those human skills is just really expensive software." - Jayney Howson, Chief Learning Officer at ServiceNow

On this episode of Take Command, Jayney Howson, the architect behind ServiceNow University, one of the world's largest AI-powered learning ecosystems, joins us to talk about leadership in an age of AI.

Her core belief: was never about having all the answers. It's about creating the conditions where can .

Jayney's path started in restaurants, not boardrooms and that's exactly where she learned the lessons that shaped her leadership philosophy: , , and above all.

She also opens up about her cancer diagnosis and the lesson that reshaped how she thinks about courage: "You don't lose fear. It's a fallacy that fear has to go away for you to do something brave. You just have an ounce more bravery."

In this episode, you'll learn:
→ Why being is more valuable than being interesting
→ How early jobs can teach lifelong leadership lessons
→ Why asking for strengthens relationships and teams
→ How great leaders create the conditions for others to
→ The role plays in high-performing organizations

From restaurant tables to the forefront of AI-powered learning, Jayney's story is a reminder that our greatest advantage isn't technology alone — it's our ability to think, connect, adapt, and grow together.

🎧 Download this episode of Take Command. 👇
https://www.dalecarnegie.com/en/podcast/an-ounce-more-courage-than-fear?utm_source=linkedin&utm_medium=social&utm_campaign=p_jeyney_h

Leadership   affects how employees respond to change.Only 27% of employees strongly believe their immediate leader's act...
09/03/2026

Leadership affects how employees respond to change.

Only 27% of employees strongly believe their immediate leader's actions consistently align with their messages, falling to 18.5% among individual contributors.

When actions and messages diverge, employees may question whether change is credible enough to support.

You can read more in the press release Dale Carnegie White Paper Reveals Why Organizational Change Breaks Down in Ex*****on

/PRNewswire/ -- Dale Carnegie today released its new white paper, Leading Organizational Change: The Human System Behind Successful Ex*****on, which examines...

  isn't about the bottom line. It's about the   who get you there.By focusing on cultivating their next generation of ta...
09/02/2026

isn't about the bottom line. It's about the who get you there.
By focusing on cultivating their next generation of talent, Harris Teeter bridged the gap between daily operations and long-term vision. Through a custom, social learning model, they gave their emerging leaders a sense of purpose and a clear path forward, resulting in higher and a significant drop in turnover.

Discover how we can help your organization turn leadership training into a competitive advantage: https://brnw.ch/21x5osn?

What kind of work rhythm will get the best from my people without burning them out?From summer-hours pilots to full four...
08/27/2026

What kind of work rhythm will get the best from my people without burning them out?

From summer-hours pilots to full four-day weeks, flexible schedules are becoming a strategic lever for . Done well, they improve , lower absenteeism, reduce operating costs, and boost satisfaction and . Done poorly, they create coverage gaps, frustrate , and strain teams across time zones.

Designing schedules that protect focus and recovery while still honoring customer needs is a delicate balance. So we’ve broken down models, trade-offs, and questions to ask before you change the calendar.

https://brnw.ch/21x5g0p

Join today: The Power of Empathy: A Key Soft Skill for the Future of Work Learn actionable strategies for embedding empa...
08/26/2026

Join today: The Power of Empathy: A Key Soft Skill for the Future of Work

Learn actionable strategies for embedding empathy and accountability into leadership & culture. Empathy is no longer a “nice-to-have”—it’s a strategic leadership capability that drives retention, engagement, and performance. Yet, despite its proven impact, empathy remains underdeveloped in many organizations.

Join us for a high-impact, one-hour executive briefing that explores how empathy, when balanced with accountability, can transform leadership effectiveness and organizational culture.

Sign up Free: https://www.dalecarnegie.com/en/courses/7034?delivery_language=en&utm_source=linkedin&utm_medium=social&utm_campaign=f_empathy_briefing

08/25/2026

Leadership is about empowering people around you. It's not just being authoritative and forcing people to follow you." - Cybele Negris, ICD.D, GCB.D, CEO and Co-Founder of Webnames.ca.ca,
The most impactful leaders don't create followers. They create more leaders.

In the latest episode of the Take Command Podcast, Cybele shares how overcoming -doubt, embracing , and others have shaped her leadership journey.

From battling imposter syndrome to building a multi-million-dollar company, Cybele's story is a powerful reminder that leadership is not about having all the answers. It is about creating an environment where people can thrive, contribute, and grow.

Key insights from the conversation:
✅ Feel the fear and do it anyway
✅ Lead with authenticity and vulnerability
✅ Empower talented people instead of directing every move
✅ Turn challenges into opportunities for growth

Great leadership is measured by the we have on others.

Link to the full episode: https://www.dalecarnegie.com/en/podcast/feel-the-fear-do-it-anyway-leading-through-discomfort?utm_source=linkedin&utm_medium=social&utm_campaign=p_cybele_negris

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