Fastlink Communications LLC

Fastlink Communications LLC High-Speed Wireless Internet Welcome to FastLink Communications! Our goal is to provide coverage to areas where the major providers look over.

FastLink is a technology provider servicing Northwestern North Carolina and Southwestern Virginia. Our Wireless High-Speed Internet Service Covers most of Cana Va., Ararat Va., Lambsburg Va., Along the Blue Ridge Parkway,and Mount Airy NC. So what ever your needs may be Fastlink Communications wants to earn you business!!

12/20/2025

UPDATE:

The Fiber at Fishers Peak has been restored.

Thank you to all of our wonderful customers who have been so kind and patient today as well as the owner and the fiber company who have worked into the night to get everything back up.

Have a great weekend everyone.

If you are still down please unplug your antenna and router from the wall, wait 10 seconds, and plug it back in. If this does not resolve the issue please contact the office tomorrow and we will see what is going on.

12/20/2025

I would like to start by thanking everyone for being so patient today with the power outage at fishers peak.

Unfortunately we have just been informed that the outage caused extensive damage to the fiber that goes to that tower and they do not have an estimated time of restoration for us to give you all.

We apologize for this inconvenience and will do everything we can to get them moving as quickly as possible. This is not our company but we understand that doesn’t impact you all any less.

Anyone affected by this outage will be contacted and given a discount on this months bill.

Again we are sorry for any inconvenience this has caused.

02/14/2025

UPDATE:

As you all know the power has been in and out for several days. We have a few customers who are connected to a home on the parkway and this home is unfortunately still without power.

We had a few issues at fishers peak as well but we have gotten everyone up. We do plan to try to get up there and do some tower work today as long as the roads are passable.
If we get up there things could go in and out as we replace equipment and get everything fixed

Thank you all for being so patient. This winter has definitely given us all a run for our money. But we are working hard to make sure there is as little down time as possible.

Have a great Friday and Happy Valentine’s Day

12/25/2024

Merry Christmas!

11/28/2024

Happy Thanksgiving!

11/07/2024

PSA for anyone connected to the tower on Pops Peak in Fancy Gap.

Service will go down temporarily in the morning while they install a new generator at the tower.
We appreciate your patience.
They are saying 1-2 hours max at this time. If anything changes I will be sure to update here.

Have a great evening.

10/04/2024

Best Update yet:

Fancy Gap is back online!

BIG THANKS TO AEP AS WELL AS GLENN AND JAMES FOR WORKING UNTIL LATE TONIGHT TO MAKE SURE THE TOWER WAS UP BEFORE GOING HOME.

At this point every tower location is up and running. If you are still having problems it is probably an issue on your end.

Please first try to unplug your router and POE (radio power) from the wall wait 10 seconds and plug it back up. If this doesn’t work call me and let me know. I will be getting back to anyone still down tomorrow morning.

Have a great night!

Thanks again for being patient during this time.
Josie

10/03/2024

Update on Fancy Gap Tower
After getting everything up yesterday morning the tower went down again last night.
We spoke with the tower owners who were sending a crew to check on the status of the generator this morning. They have informed us the generator has went out completely. We hope the power will be back on up there soon.

We apologize for the inconvenience, I myself (Josie) am on this tower so if you have tried to contact me while I have been home I apologize for the missed calls as I do not have any cell service.
I will be at the office all day taking calls and calling anyone back who may have reached out.

Again thank you for your patience I know these are unusual times and we had to have any customers down for any period of time much less days.
Just know we are staying in contact with people and really pushing to try to get everything back up asap.

Thank you
Josie

***UPDATE:
We just got news that the generator apparently blew up and the company who owns the tower is having to order a replacement that will not be here for a week or so.
The power should be back up well before then but unfortunately that’s what we are having to wait on.

We apologize for the inconvenience these were extremely hard times for so many around us and I know the lineman are working hard trying to get everyone back up. Thank you to all our lineman who are working night and day to help us out.

ESTIMATED RESTORATION ACCORDING TO AEP IS 3:00 10/3/2024 WE ARE HOPEFUL IT WILL BE BACK UP TODAY.

10/02/2024

Update on current status:
Fancy Gap Tower has lost the generator and is currently without power with no definitive answer as to when it will be back up. They’re are hoping by the 3rd or before. We are so sorry.

This is also the case with anyone connected to the homes on Panorama or Scenic Way. We hope this will be up soon but the parkway did have a lot of tree damage they are trying to work through.

Thank you again for your patience and we apologize for the inconvenience we know this has caused. We are working diligently to make sure our equipment stays up and all towers and customers are coming back as soon as power has been restored.

Thank you
Josie

As power is starting to come back we have been slammed with phone calls and trying to get to everyone. If you are connec...
10/01/2024

As power is starting to come back we have been slammed with phone calls and trying to get to everyone. If you are connected to our homes on the parkway they are still without power currently. We are hoping now that AEP seems to have crews in the area everything will come back soon.
I will be calling everyone back that I miss so please leave a voicemail and me and Glenn with call back with an update and get you on the schedule if you need someone to come out.

Thank you again for your patience we are working hard to make sure everyone is up and running

As always please do not push the reset button on your router. If you have done so make sure to let us know because we will have to reprogram any routers that have been reset.

Thank you all for your continued support
Josie

Address

14539 Fancygap Highway
Cana, VA
24317

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm

Telephone

+13364295166

Website

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