09/30/2026
On September 30, 2018, we took a leap.
We didn’t know exactly where it would take us. We didn’t have every system figured out, a large team, or some perfect roadmap.
We had experience.
We had passion.
We had each other.
And we had a belief that training could and should be different.
Scales Training Company was born.
What started with two people who had spent years working directly in Mental Health, Substance Use, and IDD services has grown into something much bigger than we imagined.
Over the last eight years, we’ve walked into classrooms, provider agencies, conference rooms, schools, organizations, and communities with one goal:
Make what we teach matter when people leave the room.
We’ve trained thousands of professionals.
We’ve built relationships with hundreds of organizations.
We’ve expanded beyond North Carolina and into multiple states.
We’ve grown our team.
We’ve developed new programs, systems, partnerships, consulting services, and opportunities we couldn’t have imagined in 2018.
We’ve also made mistakes.
We’ve changed direction.
We’ve outgrown things.
We’ve learned some lessons the hard way.
And we’ve kept building.
But one thing hasn’t changed:
People have always been at the center of Scales.
The direct support professional who needs to feel prepared walking into their next shift.
The supervisor trying to become a better leader.
The agency trying to stay compliant while still providing quality care.
The instructor responsible for developing the next group of professionals.
And most importantly, the individuals receiving services who deserve knowledgeable, prepared, compassionate people supporting them.
That’s why our philosophy today is simple:
Training is only the beginning.
We don’t want to just check a box.
We want to educate, equip, and support the workforce responsible for taking care of people.
Eight years later, we’re still learning.
Still challenging ourselves.
Still thinking outside the box.
Still growing.
And still believing there is much more work ahead of us.
