09/15/2026
Today I found something that could help any provider who allows their billing company to "own" their billing software. Sometimes it works okay; however, in my 20+ years of experience, I found that most providers will change billing companies. Most of the time it is due to negligence, but sometimes it is due to a change of ownership, less expensive options, or even other reasons. 15 years ago, I worked for a billing company that "held the information hostage " and required $15000 (in 2010, mind you) before they would release patient information to the practice. I had to speak to the client daily for weeks and felt horrible. At that moment, I saw a vision. I created my own company a few years later with the vision of never doing this. I want a provider to stay with me because I do a good job and not because they can't leave. I have let people out of their 30-day termination clause because they want a cheaper option or because I can't provide what is needed. I have taken a performance penalty when I don't meet certain metrics, and every single time I learned. My mind is a sponge. When I don't know something, I ask and problem-solve. Anyway, today I found a company that can help those whose information is being held. I am so excited to partner with them! If anyone needs any help or finds themselves in the above dilemma, please let me know. The referral is free, and I hope that, should you need my help in the future, you consider LMS Consulting for your credentialing and medical billing needs.