Rena OEM Sales

08/30/2023

https://www.renaaquaticsupply.com/NEW-Larger-Pumps-for-Ponds-Fountains-Water-Features-and-Fluid-Transfer_b_19.html

We are pleased to announce that our new larger pumps are now available from Rena OEM Sales. You can find them our web site www.RenaAquaticSupply.com. 

01/09/2021

API Filstar Motor Cover Fits All versions S, M, L, XP and Rena XP1,2,3,4-The Filstar Motor Cover can be used to replace the top half of a Filstar moto

12/23/2020

Hello! Bill Brown here, from RenaAquaticSupply.com.

We managed to find a large amount of the API Filstar parts hiding in our PA warehouse!

This includes canisters and motors. We have put up these items on our website www.RenaAquaticSupply.com.

These are in the Filstar Parts section. It will take us some time to go through all these items to make sure they are in working order. As we do this we are adding them to inventory. If you don't see something you need feel free to shoot us an email and we'll let you know the status of the item.

Order as soon as you can, as these will be going fast!

Thanks,

Bill Brown - Rena Aquatic Supply

11/25/2020

Part two of our Filstar Filter Q&A — and be sure to click the link below to visit our store for ALL of your Filstar replacement parts!!

https://www.renaaquaticsupply.com/Filstar-Parts-API-Rena_c_21.html

Q: My motor is not working. Should I replace it?

A: The only way to test a motor to see if it is truly the cause for your motor not work is to remove it from the filter plug it in for few seconds to see if the rotor/impeller turns. If the rotor turns then unplug and plug in again several time to see if the rotor will spin. Do this rapidly 2 or three time so make sure rotor in not the problem. If it spins then you should be looking at a rotor replacement not a motor replacement.

A1: If the rotor will not spin when the motor is plugged in then most likely the motor coil or thermal overload switch is damaged and the motor should be replaced.

A2: Due to the shortage of parts, motors are expensive relative to a new filter. I don't recommend motor replacements if the filter is more than 3 or 4 years old. You can usually pick up a complete new filter for $10-60.00 more than the cost of the motor.

A3: If you have damaged the motor housing in some way for example a broken corner, missing black plug, damaged Orings or the quick disconnect mount (the two prongs that stick up) then you have no choice but to replace the motor if you want to keep the filter. In this situation just as in A2, it is usually better to just get a new filter system.

Q: My filter is leaking and I can't find any Orings for it. Now what?

A: We have no more Oring kits. These have been discontinued by the manufacturer, Mars Fishcare/API. Orings can be reconditioned by using Vaseline or a water based silicone grease which can be found in most hardware stores, home centers and auto parts stores.

A2: if your filter is an older model then replacing the motor and/or Quick Disconnect will get you all new seals/orings. Very expensive option when compared to purchasing a new filter from another maker. Some users choose this option for convenience. Also consider a used filter which can be found on some auction sites. Combine the parts into one filter that works.

Q: My filter is leaking around the quick disconnect and the water is coming out of the cord area.

A1: The quick disconnect is either broken or not sealing to the top of the motor. The easiest fix is to buy a new quick disconnect. We still have these in stock.

A2: If the QD seems OK then you can try wrapping plastic tape (plumbers tape) around the extensions on the bottom of the QD. First remove the orings carefully and wrap some tape around the area to increase slightly the diameter of each extension tube. The replace the orings. Coat them in grease (see above) and try again. This fixes many of the problems of a leaking QD.

11/16/2020

Filstar| Reconditioning old parts

The Filstar filter was discontinued in January 2020. There will be no more filters produced. Many users already know this and are scrambling to fix filters rather than go through the difficult process and expense of finding a new one. So, I want to offer a list of suggestions for repurposing, refurbing, and using some ingenuity to keep your filters running so you don't have to go out running to get a new filter after having a catastrophe with your current. I can tell by the many phone calls we get here that this happening a lot. People are already stressed, and they don't need the additional burden of dead fish, turtles, and living things plus the costs of fixing water damage if the filter begins leaking everywhere.

Easy Fixes
Q: The black plug on the cord side of the motor fell out and won't stay in place.
A: Sometimes these plugs can pop out when the fins on the sides begin to wear out and become less flexible. If you have the plug the best way to fix the problem is to put a dab of silicone glue on one side of the plug. Put the plug back in and wait a couple of hours, overnight if possible. The plug will now stay in place but can be easily removed if necessary. FYI: This plug prevents air in the canister from blocking the water coming into the filter during startup.

Q: The Quick-Disconnect is broken or leaking you don't have any more Orings for it.
A: If the problem is the Orings on the bottom of the two extensions that lock into the filter you can
try using Vaseline or a water-based grease to coat these Orings with a thick layer of this grease. If that doesn't work, try using plumbers' tape which is made of plastic or Teflon. Wrap the tape around the area where the Orings go and then put the Orings over the top of that area. This increases the diameter makes for a tighter seal. You can still grease as well.
A2: We still have the complete Quick Disconnect for sale. Just replace that unit and you will stop any that occur around that area.

Q: The impeller cover on the bottom of the motor keeps vibrating loose and my pump stops working.
A: We still have some of these impeller covers but a good DIY fix is to use the plumber's tape we mentioned above. Wrap the tape around the rim of the impeller cover. Then lock it in place. This will generally stop the impeller cover from becoming loose from vibration.

These are just a few of the fixes you can make yourself and, in most cases, spend very little money on.
Later this week: we'll cover the other two seals, canister, and Impeller cover plus canister fixes.

11/09/2020

Skip to the bottom of this post if you are an old hand at Pond Keeping.

We have two returning pond filters. The first features a unique design that features all three types of filtration. UV (ultraviolet light) kills pathogens and algae, mechanical filtration which removes particulates that cloud water, and biological filtration which breaks down wastes and converts ammonia into mostly harmless nitrates.

RO5000PF w/UV

This filter also has a couple of unique features. One is that can be used both in the pond (submersed) or outside the pond as an external pond filter. Secondly, this filter can be used in series to increase capacity. The filtration system mimics the natural biological filtration that occurs in healthy ponds with the added benefit of UV to remove Algae and hidden pathogens that can harm fish.

08/18/2020

Hi Folks, we ship 90% of our parts via USPS and we have seen nothing but improvement over the years. We started with no tracking and never really had a problem with delivery. But a few years ago they upgraded their systems to include tracking for a modest increase in price. These are packages that UPS and FED Ex don't want to carry. Customers could not afford to keep their pumps running without USPS. Very vital to the aquatics industry and our business. We need to fight for them.

Amid the national uproar over mail-in-ballots, teens across the country are stanning the Post Office.

04/21/2020

We have not raised our pump prices due to Covid 19. I know a lot of smaller manufactures that are also holding prices down. As you can see below that does not hold true for other companies in the L&G category.

Our plans this year called for us to hold our prices to last year's level despite the huge import tax placed on us. We have done that. We have also expanded into other pond supplies along with our pumps and accessories. I must admit we don't have all sizes of all items but we do have some stock of everything. I intend to hold prices to the levels we have now unless we can't get supplies or find substitutes for products we normally stock. For best selection please order as soon as you can.
Stay Safe
Bill Brown

Retailers today will have to be extra vigilant about their competitors’ prices and ready to reprice their SKUs quickly to remain competitive. COVID-19 has changed consumer behavior in ways not easily predicted just a few months ago, and it’s a safe bet that the changes are not over yet.

03/26/2020

As I traveled to my office today, Charlotte, NC was in a total lock down. I wondered what would happen? Would the police pull me over? Would I have to explain what I do for a living? How do you explain that you sell pet supplies mainly for fish? Is that an "essential service"? Expensive, yes, essential no. On the other hand most kids first learn about death when the family goldfish get buried at sea. That's an important life lesson isn't it?

My worries are over. I just got the word that pet supply stores are considered an essential service by the government entities and will stay open. At Rena OEM Sales we are here to supply those stores and businesses that remain open with quality aquatic products.

Strategies Independent Pet Stores Are Implementing During the COVID-19 Pandemic

Four retailers discuss how the coronavirus (COVID-19) is impacting their businesses and share how operations at their store have changed.

03/21/2020

GoDaddy announces free business resources for help with Covid 19
Posted by Bill Brown on 3/21/2020 to News

I am a GoDaddy customer and have been for years. They have started a new web site as many companies have done to support small business during this difficult time. Check it out below.

GoDaddy is helping business stay open during COVID-19 with informative videos and resources.