SUITE 1000

03/05/2026

Law firms are investing more in marketing than ever — but many never capture the leads they’re paying for.

A recent study found that only 40% of law firms answer incoming calls, meaning thousands of potential clients hang up and call the next firm instead.

So where is that marketing money really going?

Our latest blog breaks it down:

If your firm is investing in marketing, you owe it to yourself to audit what happens after the click, after the search, after the phone rings. The answer might surprise you.

07/12/2021

SUITE 1000 is happy to announce we are growing! We have several positions available for full-time and part-time Customer Svc. Reps handling inbound calls (no telemarketing or collections). We also have an opening for an Administrative Assistant.

For more info, hours, payrates and benefits go to: https://www.suite1000.com/company/job-openings/.

04/10/2019

This role is permanent, part-time, meaning it won't become full-time. Great opportunity for a parent needing flexibility, or if you're looking for some steady, additional income!

Hours: 9 or 16 hours/week
Monday-Wednesday 6-9pm AND every other Saturday 9am-4pm

If you have a full-time job elsewhere, we will coordinate time-off to coincide with your existing vacation schedule there.

Job Description:
-Handle inbound customer service calls for companies all across the country.
-Job includes taking messages, dispatching service techs, and scheduling appointments.
-No telemarketing or collection calls.

Skills & Experience:
-Fluent in English. Interested in candidates who can also speak Spanish (pay additional $2/hr.), but not required.
-One year of previous telephone, computer, and Internet navigation experience.
-Minimum typing speed of 45 words per minute.
-Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
-Strong spelling and written communication skills.

Testing:
-You will be tested for your typing, spelling and communication skills.
-Must be able to pass a criminal background check and drug test.
-We participate in the eVerify Social Security number verification process.

04/10/2019

This role is permanent, part-time, meaning it won't become full-time. Great opportunity for a parent needing flexibility, or if you're looking for some steady, additional income!

Hours: 9 or 16 hours/week
Monday-Wednesday 5-8pm AND every other Saturday 9am-4pm

If you have a full-time job elsewhere, we will coordinate time-off to coincide with your existing vacation schedule there.

Job Description:
-Handle inbound customer service calls for companies all across the country.
-Job includes taking messages, dispatching service techs, and scheduling appointments.
-No telemarketing or collection calls.

Skills & Experience:
-Fluent in English. Interested in candidates who can also speak Spanish (pay additional $2/hr.), but not required.
-One year of previous telephone, computer, and Internet navigation experience.
-Minimum typing speed of 45 words per minute.
-Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
-Strong spelling and written communication skills.

Testing:
-You will be tested for your typing, spelling and communication skills.
-Must be able to pass a criminal background check and drug test.
-We participate in the eVerify Social Security number verification process.

04/10/2019

This role is permanent, part-time, meaning it won't become full-time. Great opportunity for a parent needing flexibility, or if you're looking for some steady, additional income!

Hours: 12 hours/week
Thursday-Saturday, 4-8pm

If you have a full-time job elsewhere, we will coordinate time-off to coincide with your existing vacation schedule there.

Job Description:
-Handle inbound customer service calls for companies all across the country.
-Job includes taking messages, dispatching service techs, and scheduling appointments.
-No telemarketing or collection calls.

Skills & Experience:
-Fluent in English. Interested in candidates who can also speak Spanish (pay additional $2/hr.), but not required.
-One year of previous telephone, computer, and Internet navigation experience.
-Minimum typing speed of 45 words per minute.
-Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
-Strong spelling and written communication skills.

Testing:
-You will be tested for your typing, spelling and communication skills.
-Must be able to pass a criminal background check and drug test.
-We participate in the eVerify Social Security number verification process.

04/10/2019

This role is permanent, part-time, meaning it won't become full-time. Great opportunity for a parent needing flexibility, or if you're looking for some steady, additional income!

Hours: 20 hours/week
Wednesday-Saturday, 7am-noon

If you have a full-time job elsewhere, we will coordinate time-off to coincide with your existing vacation schedule there.

Job Description:
-Handle inbound customer service calls for companies all across the country.
-Job includes taking messages, dispatching service techs, and scheduling appointments.
-No telemarketing or collection calls.

Skills & Experience:
-Fluent in English. Interested in candidates who can also speak Spanish (pay additional $2/hr.), but not required.
-One year of previous telephone, computer, and Internet navigation experience.
-Minimum typing speed of 45 words per minute.
-Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
-Strong spelling and written communication skills.

Testing:
-You will be tested for your typing, spelling and communication skills.
-Must be able to pass a criminal background check and drug test.
-We participate in the eVerify Social Security number verification process.

04/10/2019

This role is permanent, full-time. Benefits include: Health insurance, Health Savings Account, voluntary dental/vision, 2 weeks of paid-time-off 1st year, and other benefits.

Full time: 40 hours/week

Schedule is 2nd Shift:
Monday-Friday, 2-10pm
$13-$15/hour based on verified experience/skills

Job Description:
-Handle inbound customer service calls for companies all across the country.
-Job includes taking messages, dispatching service techs, and scheduling appointments.
-No telemarketing or collection calls.

Skills & Experience:
-Fluent in English.
-One year of previous telephone, computer, and Internet navigation experience.
-Minimum typing speed of 45 words per minute.
-Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
-Strong spelling and written communication skills.

Testing:
-You will be tested for your typing, spelling and communication skills.
-Must be able to pass a criminal background check and drug test.
-We participate in the eVerify Social Security number verification process.
4801 Chastain Ave, Charlotte, NC 28217-2113, United States

03/29/2019

This role is permanent, part-time, meaning it won't become full-time. Great opportunity for a parent needing flexibility, or if you're looking for some steady, additional income!

Hours: (2-week rotating schedule, 12-hours per week)

· Week 1: Wed. 5pm-9pm, Thurs. 5pm-9pm, Fri. 5pm-9pm.

· Week 2: Thurs. 5pm-9pm, Fri. 5pm-9pm, Sat. 4pm-8pm.

If you have a full-time job elsewhere, we will coordinate time-off to coincide with your existing vacation schedule there.

Job Description:
-Handle inbound customer service calls for companies all across the country.
-Job includes taking messages, dispatching service techs, and scheduling appointments.
-No telemarketing or collection calls.

Skills & Experience:
-Fluent in English. Interested in candidates who can also speak Spanish (pay additional $2/hr.), but not required.
-One year of previous telephone, computer, and Internet navigation experience.
-Minimum typing speed of 45 words per minute.
-Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
-Strong spelling and written communication skills.

Testing:
-You will be tested for your typing, spelling and communication skills.
-Must be able to pass a criminal background check and drug test.
-We participate in the eVerify Social Security number verification process.

03/29/2019

This role is permanent, part-time, meaning it won't become full-time. Great opportunity for a parent needing flexibility, or if you're looking for some steady, additional income!

Hours: (2-week rotating schedule, 12-hours per week)

· Week 1: Mon. 5pm-9pm, Tues. 5pm-9pm, Sat. 4pm-8pm.

· Week 2: Mon. 5pm-9pm, Tues. 5pm-9pm, Wed. 5pm-9pm.

If you have a full-time job elsewhere, we will coordinate time-off to coincide with your existing vacation schedule there.

Job Description:
-Handle inbound customer service calls for companies all across the country.
-Job includes taking messages, dispatching service techs, and scheduling appointments.
-No telemarketing or collection calls.

Skills & Experience:
-Fluent in English. Interested in candidates who can also speak Spanish (pay additional $2/hr.), but not required.
-One year of previous telephone, computer, and Internet navigation experience.
-Minimum typing speed of 45 words per minute.
-Ability to multitask (ex. listen to callers, move thru computer screens, type, & ask questions).
-Strong spelling and written communication skills.

Testing:
-You will be tested for your typing, spelling and communication skills.
-Must be able to pass a criminal background check and drug test.
-We participate in the eVerify Social Security number verification process.