01/28/2022
I love a good notebook, and over the years, I’ve tried dozens. I’ve had multiple Moleskines. I’ve gone basic, back-to-school spiral bound. I bought a handful from this cute little bookstore in Greenville, S.C., that looked like old French “cahiers” (definitely my most pretentious). Now I’m in love with this orange one from - a brand I knew nothing about until I bought this for my son for Christmas and then promptly stole it. (You can tell how well-loved it is by the grease stain on the left.)
I really like the notebook, but what sent me to fan-girl status was the little insert it came with. (SWIPE 👉) It’s folded a little off-kilter. It’s fairly small, but if you take the time to read it, it tells the story of the company. You learn about its roots in book-binding. You learn it took 5 years to design — FIVE YEARS. You learn about its defining features. But this is the part that got me: “These efforts may seem extreme given that by its ephemeral nature this book will eventually wear out and leave you, its short life in tatters, yet carrying with it the patina of your life. But that’s why design and style matter, because life is about the time that you share together, new friends who become old friends.”
I mean, come on!
I love a brand who feels so passionately about its story, it shares it across everything it does. I love a brand with a distinctive voice you can almost hear (“its short life in tatters”). Not every customer will care. Many probably throw the insert out before opening it up. But that’s not the point. For those customers who do take the time to read, you start to build a connection with them. They feel like they know you, and if they like what they read or hear, they’ll come back for more, over and over again.
Taking the time to tell your story matters. Doing your story justice matters, too.
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