09/29/2026
AGAIN! It happened again.
Earlier today, I was talking with a talent and development leader about coaching one of her company’s executives. Let’s call him John.
As she explained where he could use some help, she said, “He writes his emails and employee messages with AI. It’s so obvious. He sounds NOTHING like that in person.”
She notices the difference, and so do his employees. But John apparently has no idea, because no one has told him that the person showing up in their inbox sounds very different from the person they talk to.
It made me wonder how many leaders are walking around with a similar gap that no one has pointed out. You might send a message thinking it sounds thoughtful and polished, while the people reading it are wondering, “Who wrote this?”
That’s why honest feedback matters. It helps you see what you can’t see on your own, including whether the way you think you’re coming across matches what other people experience. Without it, you’re left guessing about how your communication affects your credibility, your relationships and your personal brand.
Try asking someone you trust, “When you read my messages, does it sound like me? Where do you notice a difference between how I communicate in writing and how I show up in person?”
Then give them room to answer honestly. You can’t work on a disconnect you don’t know is there.