Kenway Consulting

Kenway Consulting Kenway, founded in 2004, helps companies and employees thrive by delivering customized solutions.

Guided by integrity, quality, value and respect, we specialize in AI, Contact Centers, Data, Salesforce and more, focused on the means, not just outcomes. Kenway Consulting is a management and technology consulting firm whose entire reason for existence is to help companies and its employees. Founded in 2004 on the principles of being good and being truthful, Kenway’s set of Guiding Principles ste

er each employee’s decision-making process and center on integrity, quality, value and respect. The company focuses on the means and not the outcomes, always in line with these Guiding Principles, and always with integrity as its cornerstone. Kenway strives to provide all clients with unmatched quality and service, and specializes in the areas of Technology Solution Delivery, Enterprise Program Leadership, and Information Insight.

We’re honored to be included on the inaugural Business Insider  list of America’s Top Management Consulting Firms.This r...
03/02/2026

We’re honored to be included on the inaugural Business Insider list of America’s Top Management Consulting Firms.

This recognition, based entirely on client feedback, is a testament to our employees and their never-ending dedication to helping our clients succeed. Thank you to all of them for always operating with a trust-based, collaborative, and personal approach.

Read more: https://www.kenwayconsulting.com/blog/business-insider-names-kenway-consulting-to-its-inaugural-list-of-americas-top-management-consulting-firms/

Kenway’s perfect 5-star rating places it in the top 30% of the 300 consulting firms recognized nationwide

Nothing beats time together outside the office. Some of our employees recently met up to cheer on the Chicago Blackhawks...
01/30/2026

Nothing beats time together outside the office.

Some of our employees recently met up to cheer on the Chicago Blackhawks, complete with a pre-game gathering at the Billy Goat Tavern.

What a great night of food, hockey and team bonding – Chicago style!

10/10/2025

This weekend, some of our Kenway colleagues will take on the Chicago Marathon, living out our Help and Be Helped mission by running for causes that make a difference. 💙

Each runner is dedicating their miles to a charity close to their heart.

Connor McCabe - Urban Initiatives
Dylan Sheahan - Chicago Parks Foundation
Jarod Fox - Chicago Area Runners Association (CARA)
Kevin Sechowski - Ann & Robert H. Lurie Children's Hospital of Chicago
Luke Otto - American Cancer Society

To our amazing teammates: We are inspired by you and will be cheering you on every step of the way! 👏

Good luck to all Chicago Marathon runners this weekend!

Our clients say it best. Hear from Gintare Naujokaite on why Kenway continues to earn a spot on Forbes’ list of America’...
10/08/2025

Our clients say it best. Hear from Gintare Naujokaite on why Kenway continues to earn a spot on Forbes’ list of America’s Best Management Consulting Firms for the third year in a row.

Ready to experience the difference brilliant talent makes? Let's talk about your next transformation here - https://www.kenwayconsulting.com/contact-us/

What frustrates you most when calling into an IVR? • Endless menu options? • Getting stuck in loops? • Having to repeat ...
10/02/2025

What frustrates you most when calling into an IVR?
• Endless menu options?
• Getting stuck in loops?
• Having to repeat yourself to an agent?

One Fortune 50 telecom was facing all of the above. Instead of piling on more features, they focused on something different: clarity.
By pinpointing where callers struggled, measuring changes at the prompt level, and building trust in their data, they improved containment, reduced transfers, and unlocked millions in potential savings.

Read the full story: https://www.kenwayconsulting.com/blog/why-clarity-not-complexity-is-the-key-to-ivr-performance/

The future of biopharma will not be defined by good science alone. It will be forged by those who activate new competiti...
09/18/2025

The future of biopharma will not be defined by good science alone. It will be forged by those who activate new competitive levers for transformational, sustainable advantage.

With the steepest patent cliff in history and shifting geopolitical realities, the time for incremental change is over. The next era belongs to organizations that are agile, resilient, and powered by AI.

In our new white paper, “Transforming Biopharma Operating Models for the Future,” we share a vision for this new landscape—guiding leaders to integrate talent, operations, and digital capabilities to not only weather disruption, but to emerge stronger.

Inside the white paper, you’ll learn how to:

1. Go big and go fast, delivering up to 40% of a transformation’s P&L value in year one

2. Put people at the center of a dynamic change strategy

3. Align your organization to seize the $110B generative AI opportunity

The journey requires bold leadership and a clear roadmap. Let us show you the way forward.

Download the white paper here: https://kenwayconsulting.lpages.co/whitepaper/

We’re  #28 on the Crain's Chicago Business 2025 list of Best Places to Work in Chicago!!!At Kenway, our culture is our m...
09/11/2025

We’re #28 on the Crain's Chicago Business 2025 list of Best Places to Work in Chicago!!!

At Kenway, our culture is our most valuable asset, and we pride ourselves on fostering a supportive, challenging and flexible work environment for our employees that encourages both professional and personal growth.

Congratulations to all our employees on this well-deserved recognition. It’s an honor to work with such talented individuals who are driven to help people and businesses thrive!

Link: https://www.kenwayconsulting.com/blog/crains-chicago-business-names-kenway-consulting-28-out-of-100-on-its-2025-list-of-best-places-to-work-in-chicago/

Kenway Consulting today announced that it has been named one of the 2025 Best Places to Work in Chicago by Crain’s Chicago Business.

Dreamforce 2025, here we come! We are ready for three days packed with inspiration, innovation, and maybe a few too many...
09/10/2025

Dreamforce 2025, here we come!

We are ready for three days packed with inspiration, innovation, and maybe a few too many cups of coffee. We can’t wait to swap stories, spark new ideas, and celebrate the amazing community.

Who else is heading to San Francisco this October? Let’s meet up — the best part of Dreamforce is connecting with YOU.

From idea to launch, artificial intelligence is transforming how product development teams imagine, design, and deliver....
09/05/2025

From idea to launch, artificial intelligence is transforming how product development teams imagine, design, and deliver. But the real question is: beyond the hype, what does this look like in practice?

In our latest blog by Mia Semrick, we explore:
1. How AI is streamlining product development workflows

2. The opportunities (and risks) teams should be aware of

3. What leaders can do today to harness AI’s full potential

If you’re curious about the tangible impact AI is already having on the day-to-day of product development, this read is for you.

Read more here: https://www.kenwayconsulting.com/blog/how-artificial-intelligence-is-transforming-product-development/

Our clients say it best. Hear from Craig W. Matthews on why Kenway continues to earn a spot on Forbes list of America’s ...
09/05/2025

Our clients say it best. Hear from Craig W. Matthews on why Kenway continues to earn a spot on Forbes list of America’s Best Management Consulting Firms for the third year in a row.

Ready to experience the difference brilliant talent makes? Let's talk about your next transformation.

Thanks to all our employees who laced up their running shoes (in both Chicago and Madrid!) to take part in this year’s R...
08/08/2025

Thanks to all our employees who laced up their running shoes (in both Chicago and Madrid!) to take part in this year’s Run for Gus 5K Run/1 Mile Walk in support of the pediatric Brain Tumor Center at the Ann & Robert H. Lurie Children's Hospital of Chicago.

Since we started participating four years ago, Team Emma’s Memory has raised almost $30,000, all of which directly impacts critical research and essential care for children with brain tumors. We’re so proud to help support this wonderful cause!

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200 N. La Salle Street Suite 1850
Chicago, IL
60601

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