Kenway Consulting

Kenway Consulting Kenway, founded in 2004, helps companies and employees thrive by delivering customized solutions.

Guided by integrity, quality, value and respect, we specialize in AI, Contact Centers, Data, Salesforce and more, focused on the means, not just outcomes. Kenway Consulting is a management and technology consulting firm whose entire reason for existence is to help companies and its employees. Founded in 2004 on the principles of being good and being truthful, Kenway’s set of Guiding Principles steer each employee’s decision-making process and center on integrity, quality, value and respect. The company focuses on the means and not the outcomes, always in line with these Guiding Principles, and always with integrity as its cornerstone. Kenway strives to provide all clients with unmatched quality and service, and specializes in the areas of Technology Solution Delivery, Enterprise Program Leadership, and Information Insight.

Technology should support growth, not create barriers to it.Outdated systems, technical debt, and scalability challenges...
09/02/2026

Technology should support growth, not create barriers to it.

Outdated systems, technical debt, and scalability challenges can make it harder for organizations to adapt as business needs evolve.

Kenway Consulting’s Cloud Engineering and Application Development services help organizations modernize technology, improve integration, and build scalable solutions aligned with long-term business goals.

Explore how Kenway helps build a stronger foundation for what’s next: https://hubs.ly/Q04wjrsH0

Did you know? More than 1 in 4 organizations estimate they lose over $5 million annually due to poor data quality.The im...
08/31/2026

Did you know? More than 1 in 4 organizations estimate they lose over $5 million annually due to poor data quality.

The impact of unreliable data reaches far beyond reporting. It can mean time spent reconciling information, slower decision-making, inefficient processes, and less confidence in the insights leaders rely on.

A strong data strategy isn’t simply about having more information. It’s about creating a foundation that makes data accurate, accessible, and useful across the organization.

Kenway helps businesses turn complex data environments into clearer, more actionable insights.

We’re growing our team at Kenway Consulting.We’re looking for experienced professionals who bring strategic thinking, st...
08/28/2026

We’re growing our team at Kenway Consulting.

We’re looking for experienced professionals who bring strategic thinking, strong collaboration, and a practical approach to solving complex business and technology challenges.

Current openings include:
• Change Management Lead
• Client Account Executive – Healthcare & Life Sciences
• Engagement Manager – Financial Services
• Engagement Manager – Healthcare & Life Sciences
• Senior Consultant – Healthcare & Life Sciences

At Kenway, our teams work closely with clients to turn strategy into ex*****on and deliver meaningful, measurable outcomes. Just as important is how we work: with integrity, collaboration, and a commitment to our “Help and Be Helped” culture.

If you’re looking for an opportunity to do impactful work alongside experienced consultants, we’d like to hear from you.

Explore our open positions and learn more about Kenway Consulting.
https://hubs.la/Q04vMpc80

The value of an acquisition isn’t realized when the deal closes. It’s realized in what happens next.Disparate technology...
08/26/2026

The value of an acquisition isn’t realized when the deal closes. It’s realized in what happens next.

Disparate technology, redundant systems, data migration challenges, and operational inefficiencies can quickly slow post-deal momentum. Addressing these issues early can help organizations reduce risk, streamline integration, and create a stronger foundation for growth.

Kenway supports Private Equity and Corporate M&A teams across the deal lifecycle, from technology due diligence through post-acquisition integration and value creation.

Because a successful transaction isn’t just about completing the deal. It’s about realizing its potential.

Build the roadmap from deal close to value creation: https://hubs.la/Q04vqY0-0

Healthcare interoperability is moving from a long-term priority to a near-term operational reality.As CMS interoperabili...
08/24/2026

Healthcare interoperability is moving from a long-term priority to a near-term operational reality.

As CMS interoperability and prior authorization requirements evolve, healthcare organizations need to ask: Are our systems, data, and workflows ready for a more connected healthcare ecosystem?

Preparing for what’s next goes beyond compliance. Modernization can reduce administrative burden, improve operational efficiency, and create better experiences for care teams and patients.

Kenway helps healthcare organizations connect business strategy, technology, data, and ex*****on to navigate complexity and prepare for what’s ahead.

See how Kenway is helping healthcare organizations prepare for what’s next: https://hubs.la/Q04v4WHY0

Your most expensive technology problem might not be the system that’s broken. It might be the five workarounds your team...
08/21/2026

Your most expensive technology problem might not be the system that’s broken. It might be the five workarounds your team built because it isn’t.

A spreadsheet to reconcile data, a manual process to move information between systems, an extra approval because no one trusts the reporting. Over time, these workarounds become part of how the business operates, making inefficiency harder to see and modernization harder to prioritize.

Before investing in the next platform, consider a different question: Where has your organization learned to live with unnecessary complexity?

The answer may tell you more about where to invest next than your technology roadmap does.

AI governance is often misunderstood as a constraint on innovation.In reality, the most successful organizations use it ...
08/19/2026

AI governance is often misunderstood as a constraint on innovation.

In reality, the most successful organizations use it as a framework for direction and control.
As AI moves from experimentation into real business processes, governance becomes critical to managing risk, building stakeholder trust, and creating a clear path for responsible innovation.

The goal isn’t to restrict what teams can do with AI. It’s to establish the guardrails that help them move forward with confidence.

In our latest blog, Andrew Smith explores what effective AI governance looks like, why it matters now, and how organizations can turn governance from a compliance requirement into a competitive advantage.

Read the full blog: https://hubs.la/Q04tBPbb0

Modernizing operations. Elevating data. Driving trusted outcomes.In financial services, precision, trust, and regulatory...
08/17/2026

Modernizing operations. Elevating data. Driving trusted outcomes.
In financial services, precision, trust, and regulatory rigor aren't optional, they're the foundation of every decision.

As organizations modernize their operations, they're balancing growing customer expectations, evolving regulations, legacy technology, and an increasing need for trusted data. The challenge isn't simply adopting new technology. It's ensuring every investment strengthens operational resilience, supports compliance, and enables better decision-making.

Organizations that succeed take a business-first approach, aligning technology, data, and governance to create scalable, secure, and sustainable outcomes.

At Kenway, we partner with financial services organizations to modernize operations, elevate data strategies, and deliver technology solutions that support long-term business value.

Learn more at https://hubs.ly/Q04th30T0

AI has the potential to transform supply chain operations, but only if the data behind it is accurate, connected, and tr...
08/14/2026

AI has the potential to transform supply chain operations, but only if the data behind it is accurate, connected, and trusted.

Too often, organizations invest in AI-powered analytics before addressing fragmented data, inconsistent reporting, and disconnected systems. The result? Insights that are difficult to trust and even harder to act on.

Building an AI-ready supply chain starts with a modern analytics foundation that enables:
• Real-time visibility
• Trusted, governed data
• Faster decision-making
• Greater operational agility

The organizations seeing the greatest value from AI aren't just adopting new technology, they're strengthening the data foundation that powers it.

Read our latest blog to learn how an AI-ready analytics stack can turn raw data into real-time insight: https://hubs.la/Q04t3-Jk0

Salesforce Open CTI is officially heading toward end of life. For contact center leaders, the time to start planning is ...
08/12/2026

Salesforce Open CTI is officially heading toward end of life. For contact center leaders, the time to start planning is now.

Kyle Finke, Contact Center Solutions Practice Lead, recently shared his perspective with CX Foundation on what organizations should consider as they prepare for the February 2028 retirement of Open CTI.

From documenting legacy routing rules and workflows to managing scope creep during migration, Kyle emphasizes the importance of understanding your current environment before determining the right path forward.

“Documentation is crucial. Take inventory of everything: screen pop rules, case creation triggers, wrap-up processes, speed dials, routing rules, phone numbers…”

Read the full CX Foundation article for Kyle’s insights and a closer look at the options available to organizations navigating the transition:
https://hubs.la/Q04sRftp0

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Chicago, IL
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