Mr. Nice Guy

Mr. Nice Guy Are you a small business or entrepreneur looking for an accurate assessment of your public perception? Is your product good? Contact Mr. Mr.

Are your employees working and approachable when customers engage? Nice Guy for a detailed 'customer appraisal' today! Nice Guy consultation offers close to 20 years of customer service experience to assess your small business, program, franchise, or office for ways to improve the customer experience. Realizing that in this day and age, customer feedback is essential to continue to grow and improv

e business relations for not only a profitable business, but a sustainable business during hard times. MNG is here to assess and help in many different ways! From a general review of your product or services, to a full training session with your employees or leadership to bolster successful habits needed to improve business. Having held several positions in the federal government healthcare system for close to 20 years, I've gained a ton of knowledge, skills and attributes related to serving customers, building large scale initiatives related to customer service, and responding to critical customer needs. With MNG, I'd like to scale this knowledge to assist you in improving your business from the inside out and become a reliable and dependable business for your customers and community you serve!

Mr. Nice Guy Tip of the Week: Don't be the problem when you're looking to find the solution. When dealing with difficult...
05/31/2022

Mr. Nice Guy Tip of the Week:

Don't be the problem when you're looking to find the solution.
When dealing with difficult customers, it's important to put yourself in their shoes versus being defensive about your business. They could careless about someone calling off and you being short staffed. They're there to get what they paid for and expect a great experience. There's methods to engage, get your point across, and deliver a great customer experience. It takes patience, and a lot of understanding before a word is spoken to your customer. This is the point where you can create a repeat customer, or become the topic of the wrong type of conversations.

Address

Cincinnati, OH
45220

Opening Hours

Monday 4:45pm - 6am
Tuesday 4:45pm - 6am
Wednesday 4:45pm - 6am
Thursday 4:45pm - 6am
Friday 4:45pm - 6am
Saturday 8am - 11pm
Sunday 8am - 11pm

Telephone

+16146002526

Website

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