Solution Quest

Name: Solution Quest
Address: Clayton, NC, 27520, US
Telephone: (267) 259-6242

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Clayton, NC
Solution Quest

Providing Solutions for today's business However, the real key is providing solutions to our clients’ problems. Solution Quest meets this need.

Providing: Resource Solutions, Management Solutions, Marketing / Sales Solutions,
& Environmental Solutions
SOLUTION QUEST can provide a variety of services for our clients. Whether that means strategic planning, profitability enhancement, developing programs and systems, making a site visit, doing research, reviewing data, or document production. You only use Solution Quest as long as you need us

. There is no increase in head count, no benefits and no long-term commitments. Client Responsive : Our forte is being flexible and responsive to our client’s unique needs. The only products we have are solutions to your needs. Resource Solutions : In today’s business place filled, or not filled, with down sized, right sized or just undersized staffs many executives and managers are required to do more with fewer resources. Many times the solution to accomplishing a project in a timely fashion is the addition of a competent individual for a limited time. Management Solutions : In addition to providing resource type solutions we also provide assistance in development and implementation of systems, and processes for various management issues including strategic planning, profitability enhancement, , training, and performance improvement. Marketing / Sales Solutions : Often our clients need assistance in developing market studies, advertising campaigns, materials development, sales recruitment, training and incentive program development. Solution Quest provides all of these either in a turn-key or support manner. Environmental Solutions : In the environmental arena we provide a variety of solutions that are reactive to our client’s needs and requests. Our environmental solutions include Project planning, determining a solution or course of action, solicitation development, bid evaluation, solution implementation / management, project management, training, project closeout.

09/19/2018

Recently several high profile cold cases have been solved with the aid of genetic genealogy. This has raised many questions and some confusion about genealogical DNA testing. At the September meeting of the NC chapter of the Association of Professional Genealogists I addressed these issues. If you would like know more you can visit

08/09/2018

Genetic Cul-de-Sacs can be interesting and confusing.

06/20/2018

An owner of a company providing self defense training asked how can I get more people to notice my business? Here is my answer:
Your question hits at the heart of the purposes of marketing.
Making people aware that your business exists.
Making people aware that you provide something they need, i.e. you have a solution to their problem.
Marketing needs to be intentional. You should develop a marketing strategy/plan then implement the plan. (yes I stole that from that old adage :plan your work and work your plan).

In making your plan you should have at least 6 steps:
1. Review all of your past and current clients and determine the following for each one.
a. Why did they want your service
b. How did they find your service
c. What do they have in common
2. Develop and or revise your target clients based on the results of your review of your clients
3 Add to that target base with those you think you have been missing.
4. Develop planned steps to communicate to those target clients:
a. Social media marketing
b. Making presentations to groups like women's clubs, church groups, exercise groups Service organizations like Rotary, Chamber of commerce, etc.,
c. offer seminars or presentations at gyms, coffee shops,
5. Use professional looking collateral and advertising materials, Cards, flyers, posters.pens etc.
6. Constant marketing including car signs or wraps, business wear and always wear a name badge with your company name and your name. You will be surprised at how much interest you can elicit at the grocery or other stores or at social occasions.

Equally important as your plan is working the plan. Most marketing programs fail or do not yield what they should because of lack of continuous work. You must be willing to put in the time to see the full potential. That means every day you must be on the attack to make people aware. Your business may be about defense but your marketing needs to be in offense mode.
All the best
Bruce Allen
Solution Quest

06/15/2018

I was recently asked how do you deal with "valuable" clients who are slow to very slow pay? Here is my answer:

In over 15 years of consulting I have only had one client beat me out of my money and they went bankrupt. While there are some clients who will never pay in a timely manner here are some techniques I have used in the past.

First evaluate the impacts of lack of impact that slow pay really has. Items such as cash flow, overhead, cost of operating capital if any etc. Make sure you really know how much slow pay really hurts or does not really hurt. In light of that evaluation revisit your definition of "valuable client" .

1 When setting up a new engagement, do not just accept the work but offer some "quick pay " incentives and some slow pay penalties and get them to agree to the terms. This takes some finesse and some frank conversations about the impact of their slow payment.

2. Raise your prices to cover cost of money. Be prepared to process a quick pay discount. The key is to get their attention.

3. Put them on COD. If they have past due amounts delay starting a new engagement until the make at least a significant partial payment on the past due.

4. Be firm about the importance of getting paid...!

5. Shorten the billing cycle as much as possible and follow up.

6. Many times the person hiring has little or no control over when you get paid beyond approving the invoice. Have them initiate a meeting with the AP manager. The bigger the client the more important this is.

06/04/2018

Need a different kind of Father's Day Gift...? Help him set sail on a Family History Adventure...!

04/06/2018

I was recently asked "How do you get past a gatekeeper who says no one here is interested in your services/products." Here is my reply: This requires a multi-pronged attack.
1. Do your homework! Find out all you can with an eye to discovering why your services meet their needs.
2. Find all of the contacts you can and search for them on sites like
Alignable and LinkeIn. The higher on the ladder the better.
3. Look for trade associations that the firm or contacts may belong to and find out when they meet and if you can join in some capacity to get to the membership lists. (Should be a lot of additional firms you will want to contact here.)
4. Work the networking and trade associations until you can get a contact that will invite you in past the gatekeeper.
All this presumes the company was already qualified by you as a target worth going after. If it was a cold call with no real prequalification you may want to consider re-evaluating your strategy or if your strategic method includes cold calls then accept the gatekeeper and move on so you don't miss other cold calls.
Cold calling usually requires a relatively large number of calls to effect success. It becomes a numbers game. A detailed study of sales techniques and successes miraculously determined that those sales people who make the most sales are those who make the most sales calls...!

03/17/2018

Happy St. Patrick's Day...!

08/11/2017

An interesting bit of Automotive History -1911 Sears Model H automobile.

07/31/2017

Family History involves a wide variety of things. My sister and I are lucky to have this profile of our father published in the Lima News, September 30, 1958. The article was written by our uncle, Mark Alonzo Cole, my mother's brother.

06/14/2017

Should be an interesting program.

Address

Clayton, NC
27520

Telephone

(267) 259-6242

Website

http://www.solquest.com/

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