We specialize in one service: Mystery Shopping. It’s not a service we “also handle” as a sideline. We’re not distracted by alarm or guard services, we don’t follow husbands around or do domestic investigations. We eat, sleep and drink Mystery Shopping. And we’re good at it. If your business has customers, they often get treated differently when you’re not present. Gold Compass becomes your eyes an
d ears on those occasions so you get a true and clear picture of what’s going on. Excellent performances can be recognized; poor performances can be corrected. Our reports are not skimpy check-off sheets that tell you little or nothing you don’t already know. We don’t bore you or waste your time with watery, worthless feedback. Gold Compass typically delivers three-page, single-spaced reports sent to your private email that provide the significant observations during a shopping – employee attitudes from start to finish, quality of product, timeliness, adherence to policies, and of course any malpractices or dishonesty. It’s akin to visiting the doctor – if after your checkup the report is good, you have peace of mind; if there’s a problem, it can be addressed and hopefully cured. To carry the analogy further, there are experienced doctors and new doctors, efficient doctors and quacks. Worse yet, there are imposters at times who aren’t licensed at all. At Gold Compass you’re assured of experienced, efficient and ethical service. Our shopper’s are trained to be knowledgeable of your policies and observant while remaining inconspicuous – it requires a bit of acting blood and sleuth. However, no one is ever pressured to “dig up dirt” to justify our service. If your operation is running smoothly and efficiently during the shopping visit, we’re happy to report exactly that because we realize we’re dealing with employees’ livelihoods. Gold Compass runs a tight ship. We know that our next report is just as important as the first one for a new or regular client. We do not require a contract and believe that the only way to keep someone happy is to deliver quality reports performed in a professional manner. Don’t settle for cheap check-off sheets that anyone off the street can perform. Compare us and upgrade your shopping service.
