Synchronous Solutions

04/03/2026

Milia Marketing had us by their booth at TISE 2026 to discuss what's happening with fabricators this year. Mark shares that cash flow is a concern for many in the stone business and explores the causes.

We believe that a strong program of data collection and analysis will drive fabricators to focus on and improve their cash position.

Check out the short video below and share if you agree or what you are seeing as the main challenges in the comments below.

01/26/2026

This week we are headed to TISE in Las Vegas. Find us at the Rockheads booth to receive the Top 5 Financial KPI's for 2026!

Send a message to learn more

10/22/2025

Synchronous flow is a comprehensive, all-inclusive approach to optimize the flow of information and material through a system.

We recognize, particularly in a custom manufacturing system, as yours, lots of things change, lots of variables. Every job is unique. No two are alike. So, there's complications to that, but there's also opportunity.

And in my experience in doing this work over the decades, I believe that Synchronous Flow, also called the Theory of Constraints originally, is the best program for the custom manufacturing business because it is more suited to making individual custom items.

Other systems, including Lean and many others, are also good. I think they are more ideally suited when you're making widgets, when you're making a bunch of the same thing. They don't do as well, in my judgment, as Synchronous Flow does for the custom business.

10/18/2025

10/18/2025

10/16/2025

Ok, fabricators... this one's for you!!

I tried out generating an AI video. I wanted to see what it would come up with. I prompted with "installers putting new countertops in a beautiful kitchen."

How close did the AI to get to reality?

08/06/2025

Our Synchronous Flow System is based on Eli Goldratt’s Theory of Constraints (TOC). In his work, Goldratt outlined how companies can achieve not just improvement, but a sustainable, market-beating advantage by combining three critical elements:

1 - Exceptional operational capability
2 - A compelling market offer
3 - An organizational mindset committed to continuous alignment and ex*****on

He called this advantage the Decisive Competitive Edge.

Our Synchronous Flow System was designed to deliver Exceptional operational capability, with the intention of delivering your business a Decisive Competitive Edge.

Read the full blog post by Rick Phelps.

By: Rick Phelps, Principal, Synchronous Solutions Our Synchronous Flow System is based on Eli Goldratt’s Theory of Constraints (TOC). In his work, Goldratt outlined how companies can achieve not just improvement, but a sustainable, market-beating advantage by combining three critical elements: He ...

07/23/2025

Once You’ve Built your Decisive Competitive Edge, What’s Next?

Every business wants an advantage—but few actually capitalize on the ones they already have. Many companies quietly outperform their competitors on lead time, reliability, or flexibility, but fail to convert that edge into market power. That’s where Eliyahu Goldratt’s concept of the Decisive Competitive Edge (DCE) comes in—not just as an operational breakthrough, but as a strategic lever to win in the marketplace.

The DCE isn’t about being slightly better or more efficient, it’s about having a capability your competitors can’t match that solves a problem your market deeply feels. Goldratt defined it as:

“An advantage that satisfies a significant market need to a degree that no major competitor can match, while maintaining competitive parity on all other important aspects.”

If you’ve achieved this operationally, the question becomes: Now what?

Read it on the blog:

By: Rob Loughridge, Principal, Synchronous Solutions Every business wants an advantage—but few actually capitalize on the ones they already have. Many companies quietly outperform their competitors on lead time, reliability, or flexibility, but fail to convert that edge into market power. That’s...

07/09/2025

Tired of competing on price alone?

At Synchronous Solutions, we use Eli Goldratt’s Theory of Constraints (TOC) in everything we do. While TOC is often seen as a tool for improving flow and increasing operational capacity, its real power goes far beyond the shop floor.

Read Rob Loughridge's full article below.

https://synchronoussolutions.com/tired-of-competing-on-price-alone/

06/11/2025

Amy Taylor is the owner of You Belong LLC in Ohio. "At You Belong, we believe in the power of inclusion and the limitless potential of every individual. We are a vocational rehabilitation company dedicated to providing comprehensive job development, assessment, and transition services for people with disabilities within Ohio." Find out more at https://youbelongohio.org/

Amy worked with Coach Mark Phelps and Coach Maria Leali for nearly three years as she was building her business. Recently, she experienced an injury that required immediate surgery and left her unable to work for a period of time. Due to her diligence in setting up systems and processes in her business, as the owner, she was able to take the time off she needed to care for herself during recovery and not worry about her business. Her rock star team, following the systems in place, were able to pick up and carry on while she was out for medical purposes. Could you do that? Listen to Amy tell her story and how she came to build her business to run without her.

05/28/2025

🚀 Coaching & consulting are no longer just for execs & athletes—now anyone can get expert guidance to reach their goals!

🤔 Coach vs. Consultant—what’s the difference?
🔹 Coach: Helps you find answers, build skills, and grow
🔹 Consultant: Provides expert advice & solutions to solve problems

At Synchronous Solutions, you get both:
✅ Expert consultants to optimize your business
✅ Skilled coaches to develop your leaders

🎁 Start FREE with our 2-Week Coaching Program!
👉 https://crm.synchronoussolutions.com/2-weeks-free-coaching

Read the full blog post here:
https://synchronoussolutions.com/do-you-need-a-coach-or-a-consultant/