10/13/2025
Salesforce just entered IT Service Management — with Agentforce IT Service.
This isn’t just another ITSM tool, it’s a leap forward in AI-driven, conversational service delivery. Built on the Salesforce platform, Agentforce IT Service uses agentic AI to automate requests, resolve incidents, and transform employee support across Slack, Teams, and beyond.
At Taku Inc, we’re ready to help organizations make this leap. We’ve been at the forefront of Salesforce + AI implementations — building secure, scalable, human-in-the-loop systems that merge automation with great user experience.
With our deep Salesforce expertise and proven IT transformation track record, Taku is the ideal partner to design, implement, and scale your Agentforce IT Service solution.
Let’s redefine what IT service can be — together.