07/09/2020
🚨 New Class Alert
🚨 CSR SuperStar
Do you know how valuable you are as a CSR ? As the first impression and the voice of your company, you are more than just a CSR. You have the ability to solve problems, engage and educate the client, and act with confidence as you maximize every opportunity that comes your way over the phone.
Join Lyons Marketing Solutions , for 3 interactive days to strengthen the mindset of your CSR’s. For 2 hours per day Sean Lyons will be teaching solid tools and tips that your CSR’s can use immediately to help them act with confidence on every call.
Training will cover:
✅ An overview of the 7 Star CSR Process
✅ 10 Actions that will increase confidence
✅ How adapting your thoughts and language can lead to your desired results/outcome
✅ Identifying and overcoming “triggers”
✅ The art of empathy
✅ Embracing and resolving conflicts
✅ *How the D.I.S.C Program can help you understand and communicate better with your team and your clients*
Class Info : TBA $299 each (24 spots available)
Call me 719.243.9511 or email at
[email protected]
