community issues management (cim)

Community Issues Management (CIM) is a web‐based system designed for local and regional organizations to frame, manage and take action on complex issues. CIM can be employed as a tool for use within organizations and as a tool for community engagement to foster participation in transparent, data‐informed and collaborative decision making. The foundation of this system is a process for framing issues through a wealth of Geographic Information System (GIS) data, and mapping and reporting tools custom built for organizations to better understand how issues impact people and place. Unique to CIM is a streamlined process to integrate and overlay local mapping data with state and national mapping data that resides in CIM’s Data Warehouse. Data can be organized around specific issues that CIM organizations or other user groups have identified. At its core, CIM is built on a public good foundation to provide open access to public data for all communities across the United States. Public Access Users can make maps, reports and search issuespecific content in the CIM library and explore how communities across the U.S. are using CIM to address pressing concerns. Organizations may join the CIM Collaborative as CIM Partner Organizations. Partner Organizations build on the public good foundation by using CIM’s robust Collaborative Management System capabilities to address complex issue in their regions. Informed community decision‐making is realized through the use of CIM’s unique tools and facilitation support. CIM provides a technology platform that helps tell sophisticated stories about key issues such as gaps and overlap in service provision, health inequities, childhood obesity, and workforce retention. Stories developed with CIM’s tools enable policy makers to better align resources with needs.

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