The Work Better Team

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The Work Better Team We help businesses work better. Our 7-function framework, called The Work Better Blueprint, gives business owners the clarity to run their operation smoothly.

Let us coach you to grow a profitable business where your team knows how to work better.

Apparently, winning an award doesn’t automatically mean you get around to celebrating it. 😂Our team was finally able to ...
08/31/2026

Apparently, winning an award doesn’t automatically mean you get around to celebrating it. 😂

Our team was finally able to officially celebrate being named Best of Lexington County Business Consultant 2026! 🎉

And honestly, The Hangar Provisions was the perfect place to do it. Brisket hash + a Salt Hive espresso drink + a team win = a pretty great Monday morning ☕️

But, why did it take us two months to celebrate? Well…small business life (iykyk)! There’s always another deadline, project, meeting, email, or fire to put out. And sometimes the things that should be celebrated get pushed to the bottom of the list.

But we’re learning that celebrating the wins is part of the work, too.

So today, we paused. We ate. We laughed. We celebrated. And we remembered just how grateful we are for this team—and for YOU, especially those of you who took the time to vote for us and helped make this award possible.

And we have even more to celebrate because we’d like to introduce you to two new members of our team: Tyler Tong & Allison Byxbe! 🎉

They’re part of the reason our summer has been slightly chaotic (in the very best way), and we are so excited to have them on board. We’ll introduce you to their roles in future posts, but for now, just know that good things are happening around here.

Two new teammates. One very happy team. And an award that took us two months to celebrate. We’ll take it!

Most of you probably don't know me well enough to know that I am a HUGE history buff. I'm such a history nerd that I hav...
07/04/2026

Most of you probably don't know me well enough to know that I am a HUGE history buff. I'm such a history nerd that I have memorized the Declaration of Independence, the Preamble to the US Constitution, and the Gettysburg Address.

As I'm pondering this 250th celebration of American Independence, I'm struck by this beautiful, chaotic experiment of representative democracy; of an of/by/for-the-people kind of governance; of the tension between my freedom and our independence; of the freedom to dream of a better way.

I have the distinct privilege of spending most of my days with entrepreneurs and business owners who have stepped out into the unknown in an effort to create a living for themselves and their families.

Most days I'm in the trenches of small business helping keep the dream alive...for one more pay cycle.
.. and I love it.

Over the last four years I've had the honor of helping clients start new businesses.

I've been able to help a few rescue theirs, so that they might realize the rewards of running something profitable, and coming a few steps closer to the freedom they long for.

Unfortunately, I've also walked alongside a few as they consolidated everything, closed the doors, and laid their dream to rest.

Wherever you are in your quest for something better, I'm here for you.

Eat some BBQ.
Fire some colorful bombs into the sky.
Enjoy your friends and family.
Then on Monday, let's press ahead.

And if there's any way I can serve you in your pursuit of life, liberty, and small business happiness, let's grab lunch soon... so you can share your dream with me.

In the famous words of Lin Manuel Miranda, "Raise a glass to freedom!"

(Photo credit: Rodrigo de Mendoza, on Unsplash)

𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗻𝗲𝘄𝘀! Congratulations to our 2x winner and founder Ben Byxbe, voted Lexington County’s Best Business Consultant...
06/10/2026

𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗻𝗲𝘄𝘀! Congratulations to our 2x winner and founder Ben Byxbe, voted Lexington County’s Best Business Consultant 2026! Thank you to everyone who got those votes in 🎉

Help us choose where our team’s going to celebrate--

A: Eggs Up Grill
B: The Hanger Provisions (thehangarprovisions.com)
C: O'Hara's Public House

Drop your choice in the comments! Place with the most votes is where we'll go!

Here with Jeb Reiser at BNI today.The Work Better Team appreciates serving you!
03/19/2026

Here with Jeb Reiser at BNI today.
The Work Better Team appreciates serving you!

02/27/2026

Work Better Tip of the Day (Friday, February 27, 2026): Freed Cash Needs a Purpose

Quick Tip: Cutting expenses without a reinvestment plan just creates temporary relief. Successful ecosystem optimization redirects saved resources to strengthen weaker pillars. Calculate your total monthly savings from this week and assign it a specific job.
Today's Ecosystem Action (30 minutes): Add up your weekly findings:

Canceled subscriptions: $______/month
Consolidation savings: $______/month
Negotiated discounts: $______/month
TOTAL MONTHLY SAVINGS: $______

Now answer: Which pillar needs this money most right now?
Real Ecosystem Example: A coaching business eliminated $340/month in subscription waste. Instead of just "having more money," they deployed it strategically: $200/month to a VA (Operations Pillar), $90/month to ad budget (Leads Pillar), $50/month to cash reserves. Six months later, their Operations and Leads Pillars were noticeably stronger—all from money that was previously leaking away.

Why This Strengthens Your Ecosystem: Resource optimization isn't about deprivation—it's about strategic redeployment. When you eliminate waste from your Cash Pillar, you create capacity to strengthen the pillars that actually need investment. This is ecosystem thinking: weakening non-essential areas to strengthen critical ones.

Reinvestment Decision Framework:
- Under $100/month saved? → Build cash reserves (Cash Pillar)
- $100-$300/month saved? → Invest in your weakest pillar
- $300+/month saved? → Split between two pillars or accelerate one significantly

02/26/2026

Work Better Tip of the Day (Thursday, February 26, 2026): Your "CRITICAL" Tools Aren't Untouchable

Quick Tip: Even the subscriptions you can't eliminate can often be optimized. Most software companies would rather give you a discount than lose you as a customer—but only if you ask. Annual plans typically save 20-30% over monthly.

Today's Ecosystem Action (45 minutes): For your 3-5 "CRITICAL" tools, do this:
- Check if they offer annual pricing (usually 2 months free)
- Look for a competing platform's pricing
- Email their support: "I love your product but need to reduce costs. What options do you have for long-term customers?"

Real Ecosystem Example: A small agency owner called her $299/month design software company prepared to cancel. They offered her a "loyalty rate" of $199/month—$1,200 annual savings for a 15-minute conversation. She strengthened her Cash Pillar without touching her Operations Pillar capabilities.

Why This Strengthens Your Ecosystem: Negotiation isn't just about saving money—it's about optimizing resource allocation. Every dollar you save on necessary tools is a dollar that can hire that Operations assistant, invest in Leads generation, or strengthen your cash reserves.

Negotiation Email Template:
"Hi [Company], I've been a customer for [X time] and value your platform for [specific use]. However, I'm optimizing business expenses. Before I explore alternatives, do you offer any annual discounts, loyalty rates, or reduced plans that would let me continue as a customer?"

Ecosystem Investment: 45 minutes today
Ecosystem Impact: Save 15-30% on critical tools without sacrificing operational capability

02/25/2026

Work Better Tip of the Day (Wednesday, February 25, 2026): One Tool, Multiple Pillars

Quick Tip: Look for overlap in your "USEFUL" category. Many small businesses pay for five different tools when one integrated platform could handle it all—often at half the cost while strengthening multiple pillars simultaneously.

Today's Ecosystem Action (30 minutes): Identify your biggest expense categories (CRM, project management, communication, invoicing, scheduling). Research if one platform could replace multiple tools. For example: Does your accounting software also do invoicing? Could your project tool replace your team communication app?

Real Ecosystem Example: A consultant switched from separate tools for scheduling ($15), invoicing ($29), CRM ($49), and email marketing ($39) to one integrated platform at $79/month. She saved $53/month AND strengthened her Deals Pillar by having everything connected—no more manual data transfer between systems.

Why This Strengthens Your Ecosystem: Integrated tools don't just save money on your Cash Pillar—they strengthen Operations through consistency, improve your Deals Pillar with better data flow, and free up time that can strengthen other pillars. Ecosystem thinking means finding solutions that benefit multiple pillars at once.

Popular Ecosystem-Friendly Platforms:
- HoneyBook (service businesses)
- Dubsado (creative professionals)
- 17hats (solopreneurs)
- Monday.com (team operations)

Ecosystem Investment: 30 minutes today
Ecosystem Impact: Identify $50-$200+ in monthly savings while improving operational efficiency

02/24/2026

Work Better Tip of the Day (Tuesday, February 24, 2026): Separate Need from Nice-to-Have

Quick Tip: For every subscription on yesterday's list, ask this one question: "If I cancelled this today, would it affect my ability to deliver to customers within 48 hours?" If the answer is no, it's a candidate for elimination.

Today's Ecosystem Action (20 minutes): Go through your list and mark each subscription with one of three labels:

CRITICAL (Operations Pillar depends on it)
USEFUL (makes things easier but not essential)
UNCLEAR (honestly can't remember why we have it)

Real Ecosystem Example: A contractor realized he had three project management tools. Only one was critical for his Operations Pillar—the others were "nice-to-haves" from free trials that became $89/month habits. Eliminating two saved $178/month with zero operational impact.

Why This Strengthens Your Ecosystem: Resources that don't actively strengthen at least one pillar are ecosystem drains. Your business is an ecosystem, not a collection bucket for every cool software tool. Each resource should have a clear job in making your business stronger.

Pro Ecosystem Tip: If you marked something "UNCLEAR," that's your answer—cancel it. If it were valuable, you'd know exactly what it does.

Ecosystem Investment: 20 minutes today
Ecosystem Impact: Create clarity on what truly supports your ecosystem vs. what's just costing you money

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841 Gardendale Drive
Columbia, SC
29210

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