12/17/2025
Crystal McKay, Director of Business Operations at The Snowmen, has earned the Certified Snow Professional (CSP) designation from the Snow & Ice Management Association (SIMA).
The Certified Snow Professional (CSP) program is the nationally recognized standard for professionalism, leadership, and excellence in the snow and ice management industry.
A CSP is an experienced, educated leader committed to best-in-class service and risk-aware operations. Certified Snow Professionals exemplify the following core principles:
Reliable – Values consistent service delivery and clear communication
Accountable – Prioritizes safety, partnerships, and risk management
Resourceful – Applies industry best practices backed by extensive experience
To earn the CSP designation, candidates must meet strict eligibility requirements tied to verified industry experience and successfully complete a comprehensive examination. The exam covers key operational and business disciplines including Business Management, Human Resources, Marketing, Subcontractor Management, Snow & Ice Science, and Snow & Ice Operations and Techniques.
Certification does not end with the exam. CSPs are required to earn continuing education credits annually, ensuring they remain current with evolving industry standards, technologies, and best practices.
The CSP program is designed to develop leadership and mastery across four foundational areas: professionalism, experience, knowledge, and excellence—qualities that align directly with The Snowmen’s commitment to delivering safe, reliable, and high-quality snow and ice management services.