Cloud & AI Consulting Services

08/02/2023

we are hiring. Submit your resume today

If you are a full-stack software developer or Cloud Engineer or IT Security Expert, we need your services for our North American as well as Global Clients.

05/26/2023

Times have changed, and so are the ways customers engage with businesses; enhancing your Customer Experience is the key.

Today, businesses need to proactively engage customers with the next best actions on the channels of their choice (mobile, video, chat, SMS, messenger, WhatsApp, Instagram, and others)

We at Cloud & AI Consulting Services are helping businesses to adopt and enjoy the power of AI and bots in omnichannel customer engagement & analytics.

Visit us at book has changed the ways customers engage with businesses; enhancing your Customer Experience is the key.

Visit us at www.cloudconsulting.ai

Cloud & AI Consulting|Chat Bots|CCaaS|UCaaS| IVR |Design and Implentation| Development|Research Study| Comparative Study|Cyber Security| Digital Transformation | GenesysCloud | NICE CXOne | Avaya | Amazon Connect

05/25/2023

Signed up with a leading infrastructure building company in USA with turnover of more than 20 million USD, helping them manage their CCaaS Platform, assist in self service IVR scripts optimization and Rest API integrations, improve data quality in Data warehouse to drive best customer engagement intelligence.

05/17/2023

We provide complete end-to-end services related to the following.

AI, Bot, Automation consulting services
CCaaS, contact Center services
SIP Telephony & Unified Communications
Contact Center Transformations
IVR Call Flow Chat Bot flow Design & Development
Contact Center Optimizations & Transformations
Rest API Integrations

CCaaS Solutions
Genesys, NICE CXOne, Five9 AWS Amazon Connect, Google CCAI, Avaya, Cisco,

AI Solutions
Kore.ai, Sprinklr, Others

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We provide curated services for AI, Automation and contact Centre transformations, We help in migrating from existing Legacy platforms to Cloud CCaaS platforms, We help in building automation & optimizing existing IVR/Bot/Chat flows.

​We provide full 360 degree services related to design, architecture, development, operations & maintenance, and project management.

​We have a certified team in Genesys Engage, Genesys Cloud CX, Genesys Architect tool, NICE CXOne, Incontact Studio scripting, snippets, AWS Amazon Connect, Five9, Google CCAI, Avaya Aura Communication Manager, Cisco CUCM, etc.

Our speciality is also in managing & supporting legacy platforms ( Keeping lights on) , and managing complex Contact Center migration projects.