Boss Appliance Repair LLC

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Boss Appliance Repair LLC We offer repairs on most brands of refrigerators, freezers, stoves, washers, dryers, dishwashers etc. We strive to provide the best customer service possible.

We offer appliance repairs on most brands/issues of refrigerators, washers, dryers, ice makers, freezers, stoves, dishwashers, and cooktops.

09/25/2026

We’re getting a lot of calls about why we’re not waiving the trip/diagnose fee or applying it to the repair. After years and years of doing this, it is just misleading to say something is waived. The companies that do this they just add that price into parts and labor. So for an example if our labor is $100, their labor is gonna be $200. That’s probably the best way to explain it. It’s all a marketing scheme to try to get in your door and our small family business will never operate that way. If you’re looking for a company to waive it, unfortunately you’re going to have to go down the list and call the next company. That fee is the cost to bring a qualified/trained/insured technician, and fully stocked van to your residence and perform the diagnosis. There’s a page long expense list that goes into that. We don’t make money off the trip/diagnose fee, so there’s no possible way we could waive it. 

09/04/2026

We will be closed Monday, September 7th 2026 for Labor Day! If you call over the 3 day weekend, we will call you back during normal business hours on Tuesday, September 8th 2026

07/10/2026

If your appliance is under one year-old or you even think it’s close to that, you need to call the manufacturer to verify if it is under warranty. We do zero manufacturers warranty work. If we come and we’re onsite you will still owe the trip/diagnose fee if it comes to that. You should look in your owners manual if you have an issue and your receipt where you purchased it to get the date. We’re just trying to help customers out because we hate charging you when something is under warranty.

07/03/2026

We’re closed today July 3rd 2026. We’re back open July 6th 2026 at 9am. Have a great holiday weekend everyone!

05/08/2026

Our trip/diagnose fee is never waived or removed, and all customers future and present are made aware of this at the time of scheduling. Our script has never changed or will change. It’s the $119 plus tax trip/diagnose fee, parts and labor are additional if needed but the $119 goes INTO the final estimate. Nothing is waived or removed. So the final estimate is going to have the trip/diagnose fee, parts, labor, and tax. If you decline that estimate, that’s when it’s the $119+ tax that is due only. The companies that say it’s waived or removed is just a marketing gimmick to get into the door. Those companies just add more to the labor even double or triple and add more to the parts to make up for waiving a fee. Any honest company with integrity does not do or tell you that. We’re a small FIVE star family business doing the right thing everyday for our customers.

05/03/2026

We will be closed on Friday 05-08-2026. We’re still doing in-home service that day, but we will not be answering the phones. So after Thursday 05-07-2026 at 5pm we will not answer the phone until 05-11-2026 at 9am. You can always leave a message and we will call you back on Monday. If it’s a dire emergency, unfortunately you would have to wait till Monday or call someone else trustworthy. This is the same as our weekend off schedule. It’s just one more extra day.

04/08/2026

Here’s some more information for future customers trying to schedule. We absolutely cannot use part/parts that you supply. No matter where they come from Amazon, the manufacturer etc. We cannot do it for liability/insurance reasons, and we cannot guarantee the job at all. So for that reason, we will not even attempt it no matter the situation or where you got the part from. That being said we can supply the part and you’re absolutely not gonna save any money getting the part yourself usually. If it’s an OEM part you’re gonna pay the same price give or take a little bit through us. Then we would supply a guarantee and a warranty. We just wanted to clear the air with this because it comes up occasionally.

03/04/2026

If you’re scheduling as a property manager/landlord/tenant situation, we have to have the credit card upfront with a $350 limit. We also need the tenants information to schedule. If you’re uncomfortable with this, we understand, but we cannot budge on this. We have probably over a dozen stories on why we have to have this information. We’ve had landlords meet us on site and then leave and be unresponsive. We’ve had to call multiple landlords on site and they don’t answer. We’ve had landlords say they’re gonna meet us on the 30 minute call ahead and they don’t answer or meet us. We know it’s a few bad apples that has ruined it but we can’t do it business wise. It’s nothing personal!!

We had to drop these off to our buddies at V & V Appliance Parts in Columbus Ohio. We appreciate them for going over and...
02/23/2026

We had to drop these off to our buddies at V & V Appliance Parts in Columbus Ohio. We appreciate them for going over and beyond all the time! They’re the best when it comes to customer service and parts.

01/25/2026

Unfortunately due to the weather we’re not physically running service calls tomorrow Monday January 26th 2026. The customers that are on the schedule tomorrow we’re going to call you in the morning to reschedule. We’re sorry for the inconvenience, but the residential areas will be last they will get to so even Tuesday is probably going to be challenging. Thanks for understanding!

Address

Columbus, OH

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+16147567260

Website

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