10/09/2026
📢 IMPORTANT SERVICE NOTICE – VERIZON WIRELESS CALLING ISSUES 📱
We want to make our customers aware of a known issue affecting Verizon Wireless customers, where some phone calls are not being completed successfully.
Our team at Optic Communications has thoroughly investigated the issue and confirmed that the problem is not originating within our network or systems.
📞 If you are experiencing issues making or receiving calls involving Verizon Wireless, please contact Verizon directly to report the issue.
📱 Verizon Wireless customers can dial 611 directly from their cell phones to reach Verizon Customer Support.
The more customers who report this issue, the better Verizon can identify and work toward resolving the problem.
We understand how frustrating calling issues can be and appreciate your patience and understanding.
💙 Thank you for choosing Optic Communications!