PCQ Consulting LLC

11/21/2024

Grab your scorecards and test your empathy.

11/21/2022

Words and terms to replace in 2023

Toxic/ Toxic culture
Authentic/ Authentic self

It’s not a toxic culture it’s an abusive culture, let’s call it what it is.

Authentic is for objects that do not change no matter the length of time, not humans, humans are changing every day. As living organisms we evolve and have evolved

So instead of bringing your authentic self to work. Try bringing your evolved self.

For a quality culture consultant email me at [email protected]

11/27/2021

09/03/2021

I saw this outfit and fell in love with it. So I went in my closet hoping to find the colors to recreate it...

No luck! So I asked my myself what about this look I like?

I like that she decided not to play it safe with color blocking two or three colors, but five. I also liked that she chose bright colors.

So I went to my closet and realized I have five bright colors, although different and decided to recreate the look using what I have. While being inspired by what she did.

Companies, are trying to recreate the cultures of other companies that inspire them, while neglecting that they do not have what is needed to build that culture.

Be inspired and then go into your company see what you have and create your own.

I help companies create amazing cultures and women create their own amazing style.

That’s it that’s the post.

04/19/2021

So many company cultures suffer from NOT addressing conflicts in the workplace.

Here’s a few reasons why.....

➡️ 1. When conflicts arise managers and employees avoid it.
➡️ 2. The parties are more concerned about being right VS being understood.
➡️ 3. HR gets pulled into people conflict that doesn’t involve violation of any company policy, which escalates the conflict.
➡️4. Biases around the people in the conflict may create inaction or overreaction.

Conflict management and resolution is paramount in any good company culture.

Not sure how to manage conflict?

DM me and let’s talk.

04/13/2021

There is a beauty in strong belief, but strong belief doesn’t always allow new EVIDENCE to introduced.

Many people in the workplace bring their strong beliefs which colors their POV and entrenches their bias.

Most cultures aren’t clearly defined based on acceptable behaviors and I think I know why...

To define your culture based on acceptable behaviors means you are binding yourself to that standard company wide..

That is until your favorite manager, leader or employee violates those behaviors.

If you want help defining your culture based on acceptable and agreed upon behaviors, so it limits your bias

DM me and let’s schedule a time to talk.

04/05/2021

Where diversity training went wrong.

03/31/2021

Good morning,

Its Well-being Wednesday!

Today, I wanted to share this article around private equity and investors having the ability to impact DEIB in their companies and doing their due diligence to evaluate, assess or improve their portfolio companies around this essential business topic and strategy.

You can make a difference in the lives of the people in your portfolio companies while also improving employee and customer experiences, decreasing turnover and retaining talent, creating resilience, innovation, agility and ultimately impacting KPIs!

https://www.mckinsey.com/industries/private-equity-and-principal-investors/our-insights/how-private-equity-can-catalyze-diversity-equity-and-inclusion-in-the-workplace

Private equity has an opportunity to transform the global business community and improve returns.

03/24/2021

Its Wellness Wednesday!

Creating an empathetic, psychologically safe and inclusive culture and environment is key to improving employee experiences, community, innovation, feedback and success in the workplace and beyond in our VUCA (Volatile, Uncertain, Complex and Ambiguous) world!

This article helps connects the dots about this topic and if this is what you are striving for in your SME; let's partner with you to get you there!

Without it, true DIB is even more of a challenge

03/17/2021

What does your employee experience and cycle look and feel like?

Engagement and experience are different!

Starting from attracting & recruiting to onboarding to promotions to L&D, retention and separation.

Your employees/team members are your internal customers and business and they are the ones interacting daily with your external customers, vendors, patients and other businesses on behalf of your company! Make them a priority for your business and its long term success!

03/15/2021

Its Mindful Monday!

I wanted to share this article around creating psychological safety and its benefits in the workplace.

This is our passion and purpose because we know the benefits to your employees, customers/patients and overall business outcomes.

Are you are a small to mid sized healthcare company and understand and want this as a part of your company DNA, but just do not have the time, resources or expertise to make it happen; we would love to partner with you!

Do you think your employees feel psychologically safe? Follow us as we break down the meaning of psychological safety and its importance in the workplace.

03/12/2021

On this Friday; I thought I would share this article around creating psychological safety in the workplace.

We need to work together to create these "safe spaces" for one another to be able to be vulnerable, human and ourselves, because building these spaces and relationships in the workplace will create an amazing opportunity for everyone to contribute and be seen, heard, supported and valued and that will improve the overall team member experience and therefore customer/patient experience.

Let's go beyond the transactional relationship between employer and employee!

What is psychological safety at work? Learn how to assess and enhance pscyhological safety in your organization to drive collaboration and innovation.