09/25/2026
Switching IT providers usually goes wrong in the same place: nobody knows the passwords, nothing is documented, and the old provider stops answering.
We built our process so that never happens. A written scope before any work starts, a parallel-run week during the switch, and if you ever leave us, your credentials and documentation go with you.
The full process and our most common questions are in the slides.
What's the one thing you wish you'd asked before hiring your current IT provider?
