05/29/2026
Ok, hardworking people...
After spending nearly 6 hours today trying to get answers regarding one of my clients' MOTUS account, this is the summary:
Me: "Can you confirm the filings were submitted and accepted?"
FMCSA: "We can't view that yet."
Me: "Can you confirm the MC activation date?"
FMCSA: "We can't view that yet."
Me: "Can you see if the USDOT number was claimed in MOTUS?"
FMCSA: "We can't view that yet."
Me: "What does the motor carrier need to do?"
FMCSA: "Nothing. They will be contacted."
Me: "Can I get detailed instructions on how to file a biennial update in MOTUS?"
FMCSA: "You can log in and view the option."
Me: "Can I get instructions?"
FMCSA: "There are no instructions yet. That's normal."
At this point, all I can say is:
MOTUS = Migration Of Totally Unfinished Systems™
Keep calm, keep laughing, and keep trucking.
We've survived every FMCSA "improvement" so far. We'll survive this one too.