CultureLab

05/30/2017

"The rise of automation and the increased reliance on algorithms for high-stakes decisions such as whether someone gets insurance of not, your likelihood to default on a loan or somebody’s risk of recidivism means this is something that needs to be addressed. Even admissions decisions are increasingly automated – what school our children go to and what opportunities they have. We don’t have to bring the structural inequalities of the past into the future we create, but that’s only going to happen if we are intentional."

When Joy Buolamwini found that a robot recognised her face better when she wore a white mask, she knew a problem needed fixing

03/02/2017

There is a need for more inclusion of marginalized communities in CX research and brand building. https://dangouldshow.tumblr.com/post/157734747259/episode-1-bridging-the-empathy-gap-with-kevin

Episode 1: Bridging the Empathy Gap with Kevin...

03/02/2017

Edition 3 | 2017

02/22/2017

www.culturelabagency.com

02/17/2017

CultureLab is cooking up some visual goodness for our client, Johnson Publishing. We do custom content for publishers.

01/13/2017

We are so excited that CultureLab has landed Catholic Charities of Fort Worth as a new client. We have been contracted to do Customer Experience Research, and Outreach Strategy for this $35 million charity, one of the largest in North Texas.

12/05/2016

10/25/2016

5 Reasons Why Atlanta is a Game Changer http://bit.ly/2f5a3Vb

Donald Glover’s Atlanta is a languid, mesmerizing and serendipitous content masterpiece that is steeped in the swirling brew of Unapologetic Blackness. The sho...

10/20/2015

Zun Lee’s “Fade Resistance” aims to craft narratives of life’s moments from a collection of discarded images of African-American families.

10/19/2015

10/07/2015

The power of black influence is something businesses and content creators should consider when developing strategic marketing campaigns and programs not only for African-American audiences, but for the general population, too.

10/07/2015

Want to know what the to-do list of a successful social media manager looks like? Here’s an infographic based on Sprout Social’s Darryl Villacorta’s to-do list. It’s broken down into daily, weekly, monthly and quarterly tasks.