10/19/2026
Fill rate and time-to-fill look good on a dashboard. But they can hide overtime dependence, weak retention and compliance gaps.
A better vendor scorecard covers five areas:
- Fill and coverage
- Quality
- Cost
- Compliance and risk
- Engagement and partnership
Pick 8 to 12 core KPIs tied to business outcomes, and benchmark against your own history.
Read the full guide: https://anserteam.com/blog/client-management/why-your-vms-isnt-giving-you-the-data-you-actually-need-and-what-to-demand-instead/