ECruise Managed Services, inc.

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United States
Davie, FL
ECruise Managed Services, inc.

eCruise Managed Services, Inc. provides innovative software solutions, 24/7 Platinum Support, and IT project services to the cruise industry.

provides IT project and support services to the cruise industry.

09/08/2026

A ticket is never just a ticket. eCruise support for OHC SPMS (Fidelio) is a managed service, not a basic helpdesk: incident systems kept current, solutions documented, settings rolled out fleetwide, reports updated and distributed, vendors coordinated. Subject matter experts, on call 24/7. https://ecruiseinc.com/service-production-support.html?utm_source=facebook&utm_campaign=spms-support

09/03/2026

Retire the import window. Flat files mean exports, transfers, manual imports and hours of staff time on turnaround days, with stale data at the exact moment it matters most: embarkation. ResConnect replaces the entire process with real-time API integration: automated validation, always-current guest records, zero manual work onboard. One integration covers the whole fleet, runs autonomously, and has 24/7 eCruise support behind it. Built for cruise, by cruise people. https://ecruiseinc.com/product-resconnect.html?utm_source=facebook&utm_campaign=resconnect-week

09/01/2026

The last flat file. Every online booking your guests make (shore excursions, amenities, travel documents, ticket counts) syncs to the shipboard PMS the moment they click confirm. No import windows, no manual work, no stale data at embarkation. ResConnect runs autonomously and scales from one vessel to an entire fleet. https://ecruiseinc.com/product-resconnect.html?utm_source=facebook&utm_campaign=resconnect-week

08/27/2026

When something breaks at sea, the fix starts with a call. Crew Connect gives engineering and maintenance teams HD voice, group chat and photo sharing on the ship's own WiFi: SPMS-synced directories, end-to-end encryption, full communication logs. Zero satellite cost, and a replacement for DECT handsets that can trigger regulatory fines in port. https://ecruiseinc.com/product-crew-connect?utm_source=facebook&utm_campaign=crew-connect-week

08/25/2026

Radios cover half the ship. Consumer apps burn satellite data. Crew Connect gives every department HD voice, messaging and group chat on the ship's own WiFi: zero satellite fees, no internet required, contact lists synced straight from the SPMS. Live in 1 to 2 days on the devices your crew already carry. https://ecruiseinc.com/product-crew-connect?utm_source=facebook&utm_campaign=crew-connect-week

08/20/2026

Shore excursions, booked before the towel unfolds. eCruise eConcierge puts every guest service in their pocket: excursions, spa, folio and live Guest Services chat, from any phone or kiosk, no app download. Guests log in with cabin number and last name, validated live against the ship's SPMS. Convenience creates revenue. https://ecruiseinc.com/product-econcierge.html?utm_source=facebook&utm_campaign=econcierge-week

08/18/2026

Guests serve themselves. Crew get their time back. Behind eConcierge's guest app sits a full operations platform: a role-based admin portal for services, announcements and chat, live SPMS sync, masked folio data, full audit logs, and no guest data stored on any device. Self-service that stands up to a compliance review. https://ecruiseinc.com/product-econcierge.html?utm_source=facebook&utm_campaign=econcierge-week

08/13/2026

When embarkation is measured, it gets faster. Mobile Suite's built-in analytics show check-in times by sailing, terminal, and agent: a 1m 17s median across 1,435 check-ins in the terminal view. Gangway security runs on the same platform. Built for cruise, by cruise people. https://ecruiseinc.com/product-mobile-suite?utm_source=facebook&utm_campaign=mobile-suite-week

08/11/2026

Check-in that never stands still. eCruise Mobile Suite puts full embarkation on iPads: photo capture, passport validation, and payment card capture at the pier, the hotel, the airport, or the bus. Fully offline-capable, so boarding never stops when the network does. Built for cruise. https://ecruiseinc.com/product-mobile-suite?utm_source=facebook&utm_campaign=mobile-suite-week

08/06/2026

When the galley can see prepared vs. ordered vs. remaining in real time, meals go out hot and on time. eDining's Kitchen Display System flags backlogs before they reach the dining room, and every order posts to ePOS and your shipboard property management system automatically. Built for cruise, by cruise people. https://ecruiseinc.com/product-edining?utm_source=facebook&utm_campaign=edining-week

Address

12535 Orange Drive, Suite 611
Davie, FL
33330

Website

http://www.ecruiseinc.com/

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