10/16/2026
βAn operator on a frontline team knows the most about what's happening on their shift or on the operating floor, but has the least amount of authority to enact change regarding it.β β Kirby Griffin
Kirby calls it the paradox of authority and proximity. People with the information lack authority, and people with authority lack the information. So problems queue up for the same few experts.
This Wednesday, October 21, Greg Schinkel and Albert Kirby Griffin go live with the Beyond Root Cause Analysis Webinar
Youβll learn:
β Why problem-solving bottlenecks form, and what they quietly cost you
β How to avoid βcause jumping,β where teams skip the facts and go straight to a fix
β An example walking you through the 5 steps of DRIVE
Register before the weekend so itβs on your calendar: https://us02web.zoom.us/meeting/register/hL44Vtj3R9Gb3meVy2djxQ
ποΈ Wednesday, October 21
π 1:00 PM ET
π Live on Zoom
π² Free