10/30/2026
In honor of Halloween weekend, here's one phrase that should scare any leadership team:
"I thought someone else was doing it." 👻
Not because people don't care.
Usually, everyone thought the handoff was clear.
Someone mentioned it in the meeting.
Someone else said they'd look into it.
A few people were copied on the email.
Everybody left assuming somebody owned the next step.
And then...
nothing happened.
This is where accountability can get surprisingly complicated.
Not because nobody is willing to own the work.
Because everybody thinks somebody else does.
Sometimes the fix isn't another process.
It's simply making three things unmistakably clear:
Who owns it?
What's the next step?
When are we coming back to it?
Because "we talked about it" and "someone owns it" are two very different things.
And that's one leadership horror story we can probably avoid. 😂