06/18/2026
AI adoption is up. Confidence in using it is not.
In 2026, AI usage among workers increased 13%. At the same time, employee confidence in using AI tools fell 18%. And while 76% of executives believe their employees are excited about AI, only 31% of employees say they actually are.
That gap is an engagement problem.
Employees who lack clear information about how AI will affect their roles become anxious, not excited. And when leadership has not communicated a concrete vision for how AI fits the organization's future, trust erodes on both sides.
The organizations navigating this well are not just rolling out tools. They are communicating transparently, aligning leadership around a clear AI strategy, and investing in training before uncertainty becomes disengagement.
AI is not going anywhere. The question is whether your employees feel equipped and informed enough to move forward with it.