Iowa Claims Conference

Iowa Claims Conference An annual conference uniting Iowa’s property insurance claims community around education and advocacy.

As   comes to a close, we want to extend a sincere thank you to everyone who helped make this event such a success!Over ...
03/26/2026

As comes to a close, we want to extend a sincere thank you to everyone who helped make this event such a success!

Over the past three days, professionals from across the insurance and restoration industry came together in Des Moines to share knowledge, discuss the challenges shaping property claims, and build meaningful connections with peers from across the country.

Thank you to:
• Our speakers who shared their expertise and insights
• Our sponsors and exhibitors whose support makes this event possible
• The many attendees who traveled to join the conversations and contribute to the exchange of ideas

A special thank you to our networking sponsors and partners who helped create opportunities for professionals across the industry to connect throughout the event.

The Iowa Claims Conference exists to support education, collaboration, and advocacy within the claims community. The energy and engagement from this year’s attendees made that mission clear!

We’re grateful to everyone who joined us and helped make a success. We look forward to seeing you again next year.

Day 3 of   is here and we’re closing things out with some of the biggest conversations in the industry.Today is all abou...
03/25/2026

Day 3 of is here and we’re closing things out with some of the biggest conversations in the industry.

Today is all about stepping back and looking at the full picture of where property claims are headed:

This morning we’re diving into:

• What’s really driving delays, denials, and payouts in modern storm claims
• How stronger collaboration with legal and technical experts leads to better claim outcomes
• The role communication plays in moving claims forward (or holding them back)
• A “State of the Industry” discussion on trends, challenges, and what’s next

And this afternoon brings two can’t-miss conversations 👇

• The evolving role of appraisal and how disputes are being handled today
• A live regulator panel featuring leaders from the Iowa Insurance Division

This is what makes ICC different. We're bringing together boots-on-the-ground professionals and regulators for real conversations that impact the future of the industry.

If you’ve been here the last few days — what’s been your biggest takeaway from ?

  👏 Shoutouts from our Day 2, afternoon sessions!A huge thank you to our presenters from:  Merlin Law GroupStolk LabsCon...
03/25/2026

👏 Shoutouts from our Day 2, afternoon sessions!

A huge thank you to our presenters from:


Merlin Law Group
Stolk Labs

Consistent Claim Services

Day 3 is well underway — keep following for more updates.

Today is the final day of  !We’re wrapping up three days of conversations focused on improving the claims process and st...
03/25/2026

Today is the final day of !

We’re wrapping up three days of conversations focused on improving the claims process and strengthening collaboration across the industry.

Today’s sessions explore some of the biggest trends shaping the future of property claims, including:

• Inside the Modern Storm Claim with Jack Hanks
• Developing Well-Supported Claims with Legal & Technical Experts with Michelle Cruff & Bridget Como
• Claim Communications with Randolph Love
• State of the Industry Panel with Caeden Tinklenberg & Justin Skipton

The conference will conclude with two major discussions:

⚖ The Deweaponization of The Appraisal Process Panel
🏛Regulator Panel featuring representatives of the Iowa Insurance Division

If you're in Des Moines, you can attend the final sessions today. Discounted walk-up tickets are still available!

  Day 2, here we go! Incredible energy, inspiring speakers, and a strong start to the day. Sharing a few highlights from...
03/24/2026

Day 2, here we go! Incredible energy, inspiring speakers, and a strong start to the day. Sharing a few highlights from the sessions—more to come 👇

A huge thank you to our ☀️morning☀️ speakers from:
John The Roof Pro
ROOFLE
SJJ Law
The American Policyholder Association
Kellis Soffer
American Adjuster Association

Day 2 of   is underway and we’re getting into the real-world challenges claims professionals are facing every day.This m...
03/24/2026

Day 2 of is underway and we’re getting into the real-world challenges claims professionals are facing every day.

This morning’s sessions are tackling some of the toughest topics in the industry:

• How to identify and respond to misleading carrier practices
• Navigating complex HOA claims and large deductibles
• Licensing compliance and regulatory pitfalls across jurisdictions
• A live industry advocacy panel discussing coverage trends, repairability, and evolving claim challenges

These aren’t surface-level conversations. This is the kind of insight that directly impacts how claims are handled in the field.

And we’re just getting into the afternoon 👇

Coming up:
• Business income and expense claims
• Presenting claims in alignment with policy language
• Cosmetic exclusions and evolving carrier strategies
• Fire damage assessment considerations

Plus more networking and tonight’s event at The Iowa Taproom 🍻

If you’re here, what session has stood out to you so far?

It’s Day 2 at  !This morning’s sessions include:• What To Do About Carrier Deceit with Doug Quinn & Morgan Walker• Navig...
03/24/2026

It’s Day 2 at !

This morning’s sessions include:

• What To Do About Carrier Deceit with Doug Quinn & Morgan Walker
• Navigating HOA Claims with Large Deductibles with Aaron Brooksby
• Licensing Compliance with Holly Soffer
• Industry Advocate Panel with John Senac, Mike Goldenstein & Tim Johnson

The afternoon continues with sessions on business income claims, policy interpretation, residential fire damage evaluation, and a deep dive into cosmetic exclusions with Matthew Pearson of Pearson Legal, PC and David Stolk of Stolk Engineering.

And tonight, the networking continues at the Iowa Taproom event sponsored by SRS Distribution Inc. and Swift Public Adjusters.

Don’t forget to tag us in your photos and videos!

Discounted walk-up tickets are still available! If you're in Des Moines, join us.

We’re officially underway at   and Day 1 is already delivering 🔥This morning’s conversations are diving deep into what’s...
03/23/2026

We’re officially underway at and Day 1 is already delivering 🔥

This morning’s conversations are diving deep into what’s shaping the future of property claims:

• How to better educate policyholders and set expectations from day one
• Ethical standards and responsibilities in today’s claims environment
• What actually causes commercial roof failures — and how to evaluate them properly
• And right now… a big one 👇

How AI is changing claims documentation, analysis, and negotiation strategies

This is exactly what is all about — real conversations, practical insight, and tools you can actually take back into the field.

And we’re just getting started.

This afternoon we’ll be tackling:
• Emergency tree mitigation coverage
• Claim file documentation best practices
• Window evaluation and damage documentation

Plus networking, vendor connections, and tonight’s welcome reception.

If you’re here, what’s been your biggest takeaway so far?

Day 1 of the Iowa Claims Conference is off to a strong start!Attendees checked in last night and wasted no time connecti...
03/23/2026

Day 1 of the Iowa Claims Conference is off to a strong start!

Attendees checked in last night and wasted no time connecting with industry peers. This morning’s sessions are already delivering valuable insights on the challenges and opportunities shaping today’s claims environment. Looking forward to a full day of learning, collaboration, and conversation!

🎉 Today is the start of the Iowa Claims Conference 🎉We are so excited to welcome everyone and have professionals from ac...
03/23/2026

🎉 Today is the start of the Iowa Claims Conference 🎉

We are so excited to welcome everyone and have professionals from across the claims and restoration industry come together for three days of training, insight, and collaboration.

Today’s sessions kick off with discussions on:

• Educating Policyholders on the Claims Process with Tristan Miles, Josiah Hollibaugh & Caeden Tinklenberg
• Ethical Obligations in Property Claims Handling with Angela Andrews
• How Commercial Roof Systems Actually Fail with Garrett Brown
• How AI is Shaping the Future of Claims Negotiations with Mathew Mulholland

Plus practical sessions on tree mitigation coverage, claim documentation best practices, and window damage evaluation.

And tonight we’ll officially kick things off with the Welcome Reception sponsored by IAUA, bringing together adjusters, contractors, attorneys, appraisers, and other industry professionals.

Click here to see the full agenda: https://vist.ly/4vs26

Walk-up tickets are still available! If you're in Des Moines, join us.

Address

101 E Locust St
Des Moines, IA
50309

Website

https://iowapublicadjusters.org/

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