CIMSS Innovative Solutions

CIMSS Innovative Solutions CIMSS is an MSO that helps healthcare businesses grow while doctors can focus on their patients.

13 states already regulate who can own an MSO. AI governance is next — and most practices aren't ready for either.CIMSS ...
09/01/2026

13 states already regulate who can own an MSO. AI governance is next — and most practices aren't ready for either.

CIMSS has been physician-directed on both fronts since day one, not scrambling to catch up.

Learn more: cimss.com/medical-business-process-management/

58% of healthcare practices have no formal AI governance structure. Nearly half leave AI strategy entirely to the owner,...
08/31/2026

58% of healthcare practices have no formal AI governance structure. Nearly half leave AI strategy entirely to the owner, with no framework behind it.

CIMSS builds AI governance in from the start — physician-directed, not bolted on later.

Learn more: cimss.com/medical-business-process-management/

https://cimss.com/medical-business-process-management/

AI agents can now read and write patient data automatically. Before adopting that kind of tool, ask who's actually accou...
08/25/2026

AI agents can now read and write patient data automatically. Before adopting that kind of tool, ask who's actually accountable for what it does.

CIMSS builds AI capability around physician-directed governance — not just the technology, but who's responsible for it.

Learn more: cimss.com/medical-business-process-management/

https://cimss.com/medical-business-process-management/

Abandoned carts are not an email problem. They are an identity problem.When website behavior, customer records, and acti...
08/24/2026

Abandoned carts are not an email problem. They are an identity problem.

When website behavior, customer records, and activation tools live in separate places, teams cannot reliably know who left, what they left behind, or whether they have already converted elsewhere.

In this new CIMSS article, Brad Hoffman explains how Marketing Cloud Personalization, Data Cloud, and Salesforce closed that gap: capture behavior as it happens, harmonize it into one customer identity, and activate one relevant recovery journey.

Read the full article:
https://cimss.com/cimss-news/abandoned-carts-were-leaking-revenue/

Salesforce just made Headless 360 and Data 360 MCP servers broadly available — letting AI agents reach unified patient c...
08/24/2026

Salesforce just made Headless 360 and Data 360 MCP servers broadly available — letting AI agents reach unified patient context from any surface, not just one login screen.

PhoenixAPM is built on this same infrastructure. CIMSS clients inherit it as the platform grows.

Learn more: cimss.com/medical-business-process-management/

https://cimss.com/medical-business-process-management/

Headless 360 is a meaningful shift in how enterprise capabilities can be used: trusted context and governed actions can ...
08/20/2026

Headless 360 is a meaningful shift in how enterprise capabilities can be used: trusted context and governed actions can now move beyond a single application interface.

For healthcare, that distinction matters. As Dr. Romi Chopra notes, Data 360 Headless enables agents to reach unified patient context from any surface through MCP—while physician-curated ontology provides the clinical meaning and governance behind each answer.

The goal is not more interfaces. It is secure, reusable capability: one question, one answer, every time.

Salesforce healthcare AI ecosystem keeps expanding — new agents, new data partnerships. Because PhoenixAPM is built nati...
08/18/2026

Salesforce healthcare AI ecosystem keeps expanding — new agents, new data partnerships. Because PhoenixAPM is built natively on that infrastructure, CIMSS clients inherit those advances automatically, no rebuilding required.

Learn more: cimss.com/medical-business-process-management/

13 states now have laws regulating who can own or control an MSO — seven of them new in just the past 18 months. This is...
08/17/2026

13 states now have laws regulating who can own or control an MSO — seven of them new in just the past 18 months. This isn't a California story anymore. It's national.

CIMSS has operated physician-led since 2011 — not in response to new laws, but as the model from day one.

Learn more: cimss.com/about-us/

459% ROI. $1.5 million saved. That headline number is real — and it's one data point in a consistent pattern across CIMS...
08/11/2026

459% ROI. $1.5 million saved. That headline number is real — and it's one data point in a consistent pattern across CIMSS's client base, not a single lucky case.

Learn more: cimss.com/case-studies/mimit-health-case-study/

https://cimss.com/case-studies/mimit-health-case-study/

California just fined an MSO $2 million for non-clinical control over a physician practice — percentage-based fees, sale...
08/10/2026

California just fined an MSO $2 million for non-clinical control over a physician practice — percentage-based fees, sales-driven staff bonuses, and more.

CIMSS has never operated that way. Physician-founded, physician-directed since 2011.

Learn more: cimss.com/about-us/

https://cimss.com/about-us/

Address

1011 East Touhy Avenue
Des Plaines, IL
60018

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm

Telephone

+13126766468

Website

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