06/11/2026
In automotive logistics, a .001% incident rate isn't just a metric. It's what keeps production lines running.
Supply chain managers don't lose sleep over average performance. They lose sleep over the one shipment that doesn't show up, the one pallet that gets damaged, the one compliance issue that stops a line. At James Group, we operate with that reality in mind every day.
A .001% incident rate across our operations. A 99.9% on time delivery rate. These numbers reflect the people, processes, and infrastructure we've built specifically for environments where margin for error is essentially zero.
That's what Delivery Beyond Doubt looks like in practice.