MSX International

Name: MSX International
Address: 500 Woodward Avenue, Detroit, MI, 48226, US
Telephone: (248) 829-6300

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MSX Intl. is a business process outsourcing company operating in 80 countries. We work with automoti

10/15/2026

𝗟𝗮𝘂𝗻𝗰𝗵𝗶𝗻𝗴 𝗮 𝗻𝗲𝘄 𝘃𝗲𝗵𝗶𝗰𝗹𝗲 𝗯𝗿𝗮𝗻𝗱? 𝗜𝘀 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗰𝗮𝗿𝗲 𝗿𝗲𝗮𝗱𝘆?

When an automotive distributor entered the Italian market, it needed customer and dealer support ready from day one.

MSX International implemented M.Care, bringing automotive-trained teams, clear processes and integrated technology together to support the launch and build a foundation for growth. Early results included 98% overall accessibility and a customer satisfaction score of 4.6/5.

Read the full story to see how MSX helped bring customer and dealer care together: https://www.msxi.com/case-studies/launch-ready-customer-care/?utm_source=facebook&utm_medium=social&utm_campaign=consumerengagement-2&utm_content=case+study

10/14/2026

𝗪𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻𝘀 𝘁𝗼 𝗱𝗲𝗺𝗮𝗻𝗱 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂 𝗰𝗵𝗮𝗻𝗴𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗶𝗰𝗲𝘀?

It's one of the most important questions in aftersales pricing - and one that's rarely answered with enough precision. Price changes across parts, groups, or portfolios can have very different commercial effects depending on the category, the market, and the customer.

MSX Strategic Insights applies price elasticity analysis to validated competitor data, helping aftersales teams evaluate how pricing changes may affect sales volume and commercial targets before implementation. Understand the likely impact. Balance competitiveness and margin. Plan with greater confidence.

Evidence-based pricing isn't a luxury - it's how leading aftersales organisations stay ahead.

Explore how elasticity analysis supports smarter parts pricing decisions: https://www.msxi.com/how-we-do-it/insights/strategic-insights/?utm_source=facebook&utm_medium=social&utm_campaign=strategic+insights-6&utm_content=post

10/14/2026

𝗛𝗮𝗽𝗽𝗲𝗻𝗶𝗻𝗴 𝗧𝗼𝗱𝗮𝘆 𝗮𝘁 𝗠𝗢𝗩𝗘 𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮 𝟮𝟬𝟮𝟲!

A busy first day at MOVE Australia, with great conversations, new connections and plenty of interesting discussions around the future of fleet management, mobility and predictive maintenance.

It's all about connecting with industry leaders, exploring new opportunities and shaping the future of automotive and mobility together.
We're here tomorrow, too!

Come and meet Olivier Katz and Simon Weller from the MSX team at Booth G32. They'd love to connect with you!

10/13/2026

𝗠𝗢𝗩𝗘 𝗔𝗨 𝘀𝘁𝗮𝗿𝘁𝘀 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄!

Simon Weller and Olivier Katz from MSX will be at booth G32 for two days of conversations about fleet maintenance and mobility.

Drop by the International Convention Centre, Sydney, to discuss your fleet priorities and explore how predictive maintenance can help identify maintenance needs earlier, reduce downtime and manage operating costs.

There is still time to secure your free exhibition pass: https://i.snoball.it/p/3LWtqsfE/l/15

10/12/2026

𝗕𝗲𝗳𝗼𝗿𝗲 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴, 𝗮𝘀𝗸 𝘄𝗵𝗲𝗿𝗲 𝘁𝗵𝗲 𝘄𝗼𝗿𝗸 𝗶𝘀 𝗱𝗶𝗳𝗳𝗶𝗰𝘂𝗹𝘁.

Completion records tell you who attended. Conversations with teams, managers and customers can help reveal where people need more support.

Across a dealer network, the useful question is specific: which task, decision or interaction is proving difficult, for which role, and in what setting?

Explore MSX Learning Solutions to see how learning can be shaped around workforce needs.

https://www.msxi.com/en/learning-solutions/?utm_source=facebook&utm_medium=social&utm_campaign=workf...

#𝐒𝐤𝐢𝐥𝐥𝐬𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭

10/12/2026

𝗝𝘂𝘀𝘁 𝘁𝘄𝗼 𝗱𝗮𝘆𝘀 𝘁𝗼 𝗴𝗼!

Are you finalising your plans for MOVE AU this week? Make sure to add booth G32 to your schedule.

Simon Weller and Olivier Katz from MSX will be at the International Convention Centre, Sydney on 14–15 October. They are looking forward to hearing about the maintenance challenges your fleet is facing and discussing how predictive maintenance can help keep vehicles on the road.

Get your free pass: https://i.snoball.it/p/3LWtqsfE/l/15

10/09/2026

𝗪𝗵𝗮𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗮 𝗻𝗲𝘄 𝗰𝗼𝗹𝗹𝗲𝗮𝗴𝘂𝗲 𝗯𝗲 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝗱𝗼 𝗼𝗻 𝗱𝗮𝘆 𝗼𝗻𝗲?

When an automotive brand needed a consistent way to onboard and develop colleagues across its dealer network, MSX designed a four-level learning journey. Starting with essential onboarding, it progresses through product, sales, and customer-focused development tracks. By combining self-paced learning with live sessions, the program gives new starters a clear pathway to build confidence and develop their skills well beyond their first weeks in the role.

Contact the MSX team to discuss how we can help design and deliver structured onboarding programs for your network.

https://www.msxi.com/en/learning-solutions/?utm_source=facebook&utm_medium=social&utm_campaign=workforce+%26+learning+transformation-1&utm_content=post

10/09/2026

𝗗𝗼 𝘆𝗼𝘂 𝗸𝗻𝗼𝘄 𝗲𝘅𝗮𝗰𝘁𝗹𝘆 𝘄𝗵𝗲𝗿𝗲 𝘆𝗼𝘂 𝘀𝘁𝗮𝗻𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗺𝗮𝗿𝗸𝗲𝘁?

Understanding your competitive position in automotive aftersales means looking beyond OEM rivals. Generic aftermarket suppliers are an increasingly significant part of the pricing landscape - and they need to be part of the picture.

MSX Strategic Insights captures pricing intelligence across retail and wholesale channels, covering both OEM competitors and generic aftermarket alternatives. Combined with technical part validation, this gives pricing teams a comprehensive, reliable view of the market - so they can make decisions that keep their parts a viable choice for customers.

A stronger competitive position starts with a clearer view of the competition.

Build a more complete picture of your competitive landscape: https://www.msxi.com/how-we-do-it/insights/strategic-insights/?utm_source=facebook&utm_medium=social&utm_campaign=strategic+insights-6&utm_content=post

10/08/2026

𝗔 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗽𝗿𝗶𝗼𝗿𝗶𝘁𝘆 𝗳𝗼𝗿 𝗼𝗻𝗲 𝘁𝗲𝗮𝗺 𝗺𝗮𝘆 𝗯𝗲 𝗮 𝗱𝗶𝘀𝘁𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗮𝗻𝗼𝘁𝗵𝗲𝗿.

A sales colleague, service advisor and technician may all need to understand the same new vehicle technology. What they need to do with that knowledge is different.

Useful learning starts with the role: the decisions someone makes, the conversations they have and the support they need to do their job well.

Explore how MSX approaches automotive learning.
https://www.msxi.com/en/learning-solutions/?utm_source=facebook&utm_medium=social&utm_campaign=workforce+%26+learning+transformation-1&utm_content=post

10/08/2026

𝗟𝗲𝘀𝘀 𝘁𝗵𝗮𝗻 𝗮 𝘄𝗲𝗲𝗸 𝘁𝗼 𝗴𝗼!

The countdown to MOVE AU in Sydney is on. In just six days, MSX will join transport, fleet and mobility leaders at the International Convention Centre.

If reducing fleet downtime and maintenance costs is a priority for your business, come and visit MSX at booth G32. Our team will be on hand to discuss how predictive maintenance can help support vehicle uptime.

Registration for the exhibition floor is completely free: https://i.snoball.it/p/3LWtqsfE/l/15

Address

500 Woodward Avenue
Detroit, MI
48226

Telephone

(248) 829-6300

Website

http://www.msxi.com/

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