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Crestcom KEY Alliance Crestcom KEY Alliance helps many businesses improve their productivity and profitability by improvin

I am one of 260 Crestcom partners around the world that delivers the Bullet Proof Manager© Program. My experience in creating management and employee development training programs, as well as experience in Organization Development for the healthcare, manufacturing, and beauty/fragrance industries coupled with an MA in Industrial Organizational psychology makes me an expert facilitator to deliver this unique program. I am also an Adjunct Professor of psychology at Molloy College and Farmingdale State College.

10/21/2026

Six months after Laura McCracken joined Wirecard, the company collapsed in Europe’s largest corporate fraud. Now she helps boards build what she calls their “resilience muscle,” so that when a shock hits, the organization can handle it and come out stronger. Hear her story and her advice for leaders at every level on this week’s episode of The Leadership Habit, hosted by Jenn DeWall.

https://crestcom.com/blog/2026/10/09/building-organizational-resilience/

Corporate language is a fascinating thing. What phrase would you add?
10/20/2026

Corporate language is a fascinating thing. What phrase would you add?

Keeping good people is one thing. Creating an environment where they want to contribute, advocate for the business, and ...
10/15/2026

Keeping good people is one thing. Creating an environment where they want to contribute, advocate for the business, and represent it well is another. Karim Amrani shared a lesson from his Crestcom experience that stuck with him.

The worst time to discover your organization's weaknesses is during a crisis. After experiencing the collapse of Wirecar...
10/14/2026

The worst time to discover your organization's weaknesses is during a crisis. After experiencing the collapse of Wirecard, one of Europe's largest corporate fraud scandals, Laura McCracken learned firsthand what happens when governance, leadership, and culture fail.

On this episode of The Leadership Habit, Laura joins Jenn DeWall to share five pillars of organizational resilience and practical ways leaders can prepare their teams for the unexpected. Because resilience isn't built when everything goes wrong. It's built in how you lead every day.

Listen to the conversation: https://crestcom.com/blog/2026/10/09/building-organizational-resilience/

It happens in almost every meeting: someone proposes a decision, people glance around the room, and one by one, everyone...
10/12/2026

It happens in almost every meeting: someone proposes a decision, people glance around the room, and one by one, everyone nods along, even when something feels off.

Before the group moves on, try asking one simple question: "What are we missing?"

It's a small shift, but it gives people permission to actually say what they're thinking instead of just going along with the room.

Not every workplace win needs a big celebration. Sometimes, you just take the win. What tiny workplace victory would you...
10/08/2026

Not every workplace win needs a big celebration. Sometimes, you just take the win. What tiny workplace victory would you add to the list?

10/07/2026

We’re quick to put explanations behind other people’s behavior. They’re resistant to change. They’re disengaged. They’re difficult. They just don’t get it.

The problem is, once we’ve decided who someone is, we tend to lead them accordingly. Curiosity gives us a chance to understand what we might be missing and respond to the person, not the assumption we’ve made about them.

Hear more from Louisa Loran on the latest episode of The Leadership Habit hosted by Jenn DeWall.

https://crestcom.com/blog/2026/09/25/how-to-lead-in-a-polarized-workplace-with-louisa-loran/

10/01/2026

A bad hire can cost a lot more than the salary.

In a 2025 Robert Half survey, 30% of U.S. hiring managers said they had made a hiring mistake in the previous two years, and 57% said the mistake contributed to additional turnover on their team.

Jeff applied hiring practices he learned through Crestcom, including asking better interview questions and involving his team in the hiring process. He estimates those changes have saved more than $50,000 per hire.

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