Mail and More of Dolan Springs

11/03/2026

📬 FAQ TUESDAY — WHERE ARE YOU FROM? 📬

One question I get asked pretty often at Mail and More is:

“Where are you from?”

Apparently, my accent gives away pretty quickly that I’m not originally from around here. 😂

So this week, I’m turning the question around on everyone else:

🌎 Where are YOU originally from?
🏜️ And how or why did you end up in Dolan Springs?

Don’t just give us a state — give us the story!

Did you move here for family? Retirement? Affordable land? The desert? A job? Or did life just take a few unexpected turns and somehow land you here? 😂

We have people in this area from all over, and it would be fun to see where everyone started and what brought them to Dolan Springs.

You never know — you might find out someone you see around town came from the same hometown, county, or part of the country you did.

Drop your story in the comments! 👇

11/01/2026

We want to clarify a few things about our employees, our policies, and customer expectations.

1. OUR EMPLOYEES SPEAK WITH OUR AUTHORITY.

When Cindy or any employee explains a store policy, BOTH owners stand behind them. They are enforcing our rules, not making up their own.

You will not get a different answer from us simply because you didn't like theirs.

2. "I'LL CALL THE OWNERS" IS NOT THE POWER MOVE YOU THINK IT IS.

Invoking the owners to pressure an employee into making an exception is passive intimidation. And it won't work here.

Our personal phones are NOT customer service lines. If a customer contacts either owner on our personal phone during our time off regarding store business, their mailbox service WILL be terminated.

Those who have our numbers because they're genuinely our friends respect our boundaries and would never expect special treatment from our employees.

3. EVERYONE IS SPECIAL. NOBODY IS THAT SPECIAL.

When 100+ packages arrive, all go through the same intake process. We will not stop processing an entire delivery to search for one person's package.

Your impatience does not create an emergency for our employees.

You are purchasing a service. You are NOT purchasing authority over our staff.

4. A LEGITIMATE COMPLAINT IS NOT THE SAME AS DISLIKING AN ANSWER.

If an employee makes a mistake or treats you unfairly, we want to know.

But politely enforcing a policy is NOT poor customer service, and being told "no" is NOT mistreatment.

5. RESPECT GOES BOTH WAYS.

We expect professionalism from our employees and basic courtesy from our customers.

We appreciate the overwhelming majority of our customers who already understand this.

But make no mistake:

The owners are the ones who made the rules you're arguing about.

And we would rather lose a customer who disrespects our employees than lose a good employee because we failed to stand behind them.

— The Owners of Mail and More

10/31/2026

Scams that effect Meadview residents generally effects Dolan Springs residents as well. Stay vigilant!

HERE THEY SCAM AGAIN. Please be careful out there!

10/28/2026

Some folks had package notifications today from Amazon said that a package was refused. That was NOT us. That was a Kingman Post Office employee whose scanner was stuck on the wrong setting. All packages marked “refused” have in fact been delivered.

10/27/2026

📬 FAQ TUESDAY! 📬

Q: What happens to mail and packages still being sent to our OLD address?

A: Well, the picture pretty much speaks for itself! 👀

As of October 1, 2026, USPS officially designated the mailing address at our PREVIOUS location as VACANT. That address is no longer usable for ANY customer mail or package deliveries. This does NOT affect our current address.

Mail and USPS packages still sent to the old location are no longer being forwarded to us and are subject to being RETURNED TO SENDER, just like the item pictured.

📮 RETURN TO SENDER — VACANT — UNABLE TO FORWARD.

Customers from our previous location have had 18 months and dozens of reminders to update their addresses.

At this point, the reminders have been replaced by return-to-sender stickers! 😅

📦 Still using our old address? Update it with retailers, banks, subscriptions, and other senders immediately. If something has already been sent there, contact the sender about reshipping it to our CURRENT address.

10/24/2026

📬 FAREWELL, OLD FRIENDS! 👋❤️

Well, it’s officially the end of an era at Mail and More!

These are the old mailboxes from our previous location. They served us faithfully for years, but when we moved, they were retired and replaced with the setup we use today.

In fact, more than half of our current customers have never even used these old boxes!

Rather than letting them sit around collecting dust, we decided it was time to say goodbye. So we loaded them into the truck and are sending them off for one final good cause! ❤️

♻️ Our old mailboxes are headed for scrap metal recycling to help support our local volunteer firefighters! 🚒

The Lake Mohave Ranchos Fire District has a new scrap metal collection bin, and the proceeds benefit the LMRFD Volunteer Scholarship Fund, helping invest in the future of our dedicated volunteers.

📍 Station #41
16126 Pierce Ferry Road, Dolan Springs
Recycling bin located behind the station.

They accept aluminum, steel, copper, brass, appliances, equipment, junk cars, and more!

So here’s a fond farewell to a little piece of Mail and More history. 📬 Some of you will remember these boxes, and others are probably seeing them for the very first time!

They’ve done their job, and now it’s time for them to do a little more good for our community.

Goodbye, old friends! Thanks for the years of service! ❤️

♻️ And remember, if you’ve got scrap metal lying around, consider donating it to support our local volunteers. Every pound makes a difference!

10/21/2026

🚗💨 TELL ME YOU DIDN’T HAVE YOUR QR CODE WITHOUT TELLING ME YOU DIDN’T HAVE YOUR QR CODE! 🤣

Today’s episode of “When NO QR, NO MAIL Meets Fast & Furious!” 😂

No QR code, no exception, and apparently, no quiet exit! 🚗💨

Just a friendly reminder: Our policies aren’t suggestions, and your level of frustration doesn’t determine whether they apply to you. (They do!)

We understand that hearing “no” can be frustrating, but let’s keep things respectful. Mailbox rentals are affordable. Unlimited patience for unnecessary drama isn’t included in the price! 😂

📬 Picking up mail? Have your QR code ready BEFORE you arrive. No QR code = no mail. No exceptions!

The policy didn’t budge, but those tires sure kicked up some gravel on the way out! 🤣💨

10/21/2026

Have you started selling on Vinted? Want to drop your packages off with us? Select the drop-off option…not the pick-up request option. 🙂 This will make things smoother for you and the carrier(s).

10/16/2026

📦 A HEADS UP FOR SATURDAY — PLEASE PLAN ACCORDINGLY! 📦

Tomorrow, Saturday, October 17th, we will NOT be providing assistance with carrying or loading packages, including large, heavy, or bulky items. Please make arrangements ahead of time if you need help.

We also want to remind everyone that helping customers carry and load packages is a COURTESY, not a guaranteed service or an obligation of our staff.

We’re happy to lend a hand whenever we’re able, but that assistance depends on our availability and ability to help. It should never be assumed or expected.

Customers are ultimately responsible for removing, carrying, and loading their own packages, regardless of size or weight. If you cannot safely handle an item yourself, please bring someone who can assist you.

We enjoy helping our customers, but there’s a difference between appreciating a courtesy and expecting it.

We especially appreciate those who respect that difference and don’t take advantage of our willingness to help! ❤️💙

10/15/2026

Lil’ pup wandered into the store. No collar. We’re open til 6 pm. 928-610-0111