10/19/2020
It appears GotW3 is getting the stress ironed out of the last month. Here is the text from a message I received this morning. I would be happy to demo service at your house to check availability.
TO: gotW3 Dealers
We wanted to take a quick moment to say thank you for your support of gotW3 through the tremendous growth we have experienced in 2020.
Your commitment to our product has resulted in the following operational and technological improvements at gotW3:
Technological Improvements
New State of the Art custom APN/VPN at (deleted apn) and 9 new custom servers
Full transparency and the ability to monitor customer usage in real time
New VPN Services
Static IP across all carriers' line management
Remote access for all LTE routers
Operational Improvements
Onboarded the following new Team Members:
Director of Marketing
Customer Service Manager
12 Customer Service Representatives
2 Activation Representatives
2 Dealer Support Representatives
1 Email Support Representative (dedicated to email support & Got Bot)
Moving our Headquarters by November 1 to a 16,000+ square feet building
Retaining our current facility to assist with overflow staff, as needed
Continued plan to hire additional Full-Time employees
As we continue to grow our respective businesses, know that our focus remains the same: To offer the Best Product, at the Best Price, and be Transparent with our Distributors, Dealers and Customers.
We will share additional information within the next few weeks. As always, if you have any questions, concerns or comments, feel free to contact either one of us directly.
Again, we appreciate your continued support of gotW3.