07/02/2026
If your company's standard operating procedures (SOPs) look like a 50-page binder gathering digital dust on a drive... you have an over-engineering problem. And it is destined to fail.
In the EOS (Entrepreneurial Operating System) world, we live by the 20/80 Rule: Document the 20% of the steps that get you 80% of the results. If a core process cannot be captured in a simple checklist, a fast video snippet, or a few scannable screenshots, it is too complicated.
Personally, been there, done that. Long ago I created a gigantic process manual for a F500 company. I was very impressed with my hard work, grit and determination. After it sat for a while, someone asked me to create a "quick reference" version ... a checklist. 🙄 Guess what was actually used?
Simplify everything. Document the core, and let your awesome people fill in the rest.
We will be diving deep into how to strip the bloat out of your operations at my upcoming workshop on July 14th. Shoutout to Wil Roy for bringing the business community together and hosting this kickoff event for Flex at Chesterbrook’s brand new speaker series!🎟️
Seats are limited. RSVP here: https://www.eventbrite.com/e/systemizing-the-predictable-the-secret-power-of-process-tickets-1992357373537
