American Customer Care

10/16/2024

https://ivlv.me/uGJia

Take the quiz and find out which character you are from The Office.

10/09/2024

We have some great opportunities for multiple roles available in our company. Check out our website for details.

We are proud of our ability to offer flexible, fully remote work from home jobs as well as hybrid or in office roles for those living near one of our 6 US locations.

09/30/2024

https://acc-premiere.involve.me/new-project-75ee

Take this 3-question quiz and find out what kind of Customer Service Mascot you are!

09/10/2024

Our client's trust us with their most valuable asset...their customers. We don't take that lightly!
https://accpremiere.com/

08/25/2021

We are hiring for remote and in-office positions! Check us out on Indeed if you want to learn more!

07/30/2021

This week we welcome one of our Team Leads, Levi, to share some of his favorite music with us!

Levi talks with us today about some of his favorite music!

07/30/2021

Our July Employee Spotlight is Sara! She is one of our Team Leads and she makes work so fun as the Fun At Work committee leader! Thank you for all you do for us, Sara!

07/23/2021

This week welcomes back our Karmen showing us another amazingly easy dinner dish recipe called, Gnocchi 'N Maters!!

Karmen is officially the queen of quick and delicious meals with this recipe!

07/16/2021

This week’s UsTube welcomes back our Julie Rivera showing us how to make an amazing Caramel Apple Crumble Cheesecake!! (Recipe in comments!)

Julie is back to UsTube and this week she has another delicious recipe to share with us! Caution: this video may cause extreme hunger.

07/09/2021

For this week’s UsTube video, Marsha and her lovely assistant show us how to make a delicious popcorn snack just in time for a Friday movie night!

Marsha and her lovely assistant teach us how to make a delicious popcorn snack perfect for Friday movie nights!

07/02/2021

This week’s UsTube welcomes back Trent from IT bringing us into the 4th of July weekend with a special edition of his Bearded BBQ showing us how to make some amazing Freedom Waffles!! Hope everyone has a wonderful and safe 4th of July weekend!!

Trent was gracious enough to provide us with a festive recipe for this holiday weekend. I hope everyone enjoys and has a safe weekend!

06/29/2021

We are hiring for Telephone Survey Representatives! This position is not remote and you will work out of our beautiful, spacious office with a front row view of the river! We are hiring for Monday-Friday first shift hours. The starting pay is $12/hour with two different bonus plans.

06/25/2021

This week on UsTube Rick gives his expert opinion on why he loves the Midwest Architecture! Watch out for some of the names he lists that are in our area so you can check them out for yourself!

This week on UsTube Rick talks to us about the beauty of the architecture in the Midwest! Watch out for some of the buildings he mentions that are in our are...

06/21/2021

Our Dispatch Customer Service Representative Positions are starting on June 28th! Apply on Indeed to learn more! In this position, you will train in our Dubuque office for 4 weeks before working from home off of the equipment we provide you.

09/25/2015

To really unlock all of the opportunities you have to engage with customers and influence the customer journey, you need to build a process centered around the customer experience.

09/03/2015

89% of Companies Will Compete Mostly on Customer Experience (Gartner)

08/25/2015

What defines great service? Defining great service is the first step to providing it.

08/24/2015

Is your consumer support aligned with your consumer's expectations?

08/13/2015

Incorporate technology into your customer experience strategy that makes the customer journey enjoyable and allows your customer service team to be efficient. This means understanding how your customers want to engage, the expectations they have, and what your team needs to be successful. The result will be a smart digital presence, an integrated CRM system, and high CSAT scores.

08/10/2015

The CX trend is to fully understand the customer journey so that you can address the customer's needs at each stage. http://ow.ly/QH4mg