10/16/2026
We’ve recently been contacted by a Durham business owner regarding what appears to be a phone scam attempt by an individual posing as a “fire operations” officer. The caller stated that they would be coming to inspect the business, asked the owner to take photos of the extinguishers, and open a “certificate” that they sent the owner via FedEx. After the business owner asked further questions, the caller hung up and did not call back.
Unfortunately, scammers frequently misrepresent themselves as representatives of the fire department, police department, or other government agencies in an attempt to con citizens out of money. Here are some recent examples of scammers impersonating fire marshals:
https://www.wwlp.com/news/crime/springfield-police-warn-businesses-of-con-artists-asking-for-fire-extinguisher-picture/
https://www.wsmv.com/2026/01/19/scammer-posing-fire-marshal-scams-rutherford-county-bar-out-more-than-1500/
https://www.nbcconnecticut.com/news/local/westport-police-warn-of-fire-extinguisher-inspection-scam/2371916/
https://www.newportbeachca.gov/government/departments/fire/fire-prevention-division/fire-inspection-program/public-service-announcement-watch-out-for-fraudulent-fire-inspectors
Here are some tips to avoid being scammed:
• If a person claiming to be an inspector arrives at your business, avoid direct confrontation and ask to see official credentials.
• Both city and county fire marshals wear official uniforms and drive marked vehicles.
• No fire marshal will request or demand payment on the spot for inspections or violations.
• Do not share any confidential business or personal information without verifying the requestor’s credentials.
• If you are contacted by someone claiming to be a fire inspector when you do not have a scheduled inspection, please verify their credentials by contacting the Durham County Fire Marshal’s Office at 919-560-0660; for properties within city limits, please contact the Durham Fire Department Fire Prevention Division at 919-560-4233.