KnowledgeForce Consulting LLC

09/02/2026

Turns out, some of the best conversations happen in very small rooms. 🎙️

But great conversations happen everywhere.
In an office.
During a 1:1.
Around a conference table.
In a coaching conversation.
And yes, inside a tiny podcast booth.

I've become a little obsessed with the moments inside those conversations.

The ONE question that unlocks something.
The ONE insight that shifts perspective.
The ONE comment someone keeps thinking about days later.
The ONE choice that changes what happens next.

I call them Power of One™ Intentional Moments.

And recently, I had the chance to step behind the microphone and talk about how we can create more of them.

Because you don't need a big stage to make an impact.

Sometimes you just need one moment.

08/31/2026

Sometimes people need more room than we give them.

Room to try.
To experiment.
To move things around.
To follow an idea somewhere unexpected.

This photo reminds me that some of our best learning happens when we get out of the environment we’re used to.

And I don’t just mean getting away from the desk.

Sometimes we need to get out of our routines.
Our assumptions.
Our usual way of solving the problem.

As leaders, we can create that room for people.

Who on your team might surprise you if you gave them a little more space to explore?

08/28/2026

One pattern I see with teams is waiting too long to address the small thing.

A missed expectation.
A change in behavior.
A moment that didn’t sit right.

But it doesn’t feel BIG enough to address.

So we wait.⏳

Then we notice it again...And again.

Until the small conversation we could have had becomes a much bigger one.

Leadership doesn’t always require a BIG conversation.

Most of the time it requires one small one to course correct.

08/25/2026

When did “responded quickly” become evidence that someone is working hard?

We’ve created a strange workplace equation:
Fast reply = engaged.
Green dot = available.
Full calendar = important.
Immediate response = committed.

But none of those actually tell us whether someone is doing meaningful work. And when leaders reward the appearance of productivity, people get really good at producing the appearance of productivity.

Maybe we need to pay less attention to who looks busy. And more attention to what actually gets accomplished.

08/24/2026

Apparently, people are scheduling FAKE meetings so they can get real work done.
I laughed. Then I thought... that's actually kind of terrible.

I came across this article about employees blocking fake meetings on their calendars just to protect uninterrupted work time.

We’ve created workplaces where a meeting is considered a legitimate reason to be unavailable.
But thinking?
Planning?
Creating?
Solving a complicated problem?

Apparently we need to disguise those as meetings. Maybe the issue isn't that people need better time management. Maybe we need to stop treating uninterrupted time like empty space waiting to be filled.

Okay, be honest... have you ever scheduled a fake meeting just to protect your time? 🙋‍♀️

You know workplace culture has gone off course when people are scheduling fake meetings just to get their actual work done.

08/21/2026

We can avoid the conversation, but we can’t avoid the consequences of not having it.

So we create workarounds.

We rewrite the email three times.
Ask someone else what they think.
Change the process.
Pick up the slack.
Drop hints.
Hope they notice.

We spend a lot of time and energy managing around the thing we don’t want to address. And the problem is still there.

This week, stop working around it and HAVE THE CONVERSATION.

08/19/2026

It’s official. Learning by Design is out in the world. 📘

And I’m excited to have my name on the cover alongside an incredible group of learning professionals because after 20+ years of designing and facilitating learning, I’ve become convinced of one thing:

Great learning doesn’t happen by accident.
It happens in moments.

The moment someone sees something differently.
The moment an idea finally clicks. 💡
The moment a conversation shifts direction.
The moment someone decides to try something new.

Learning by Design: The Power of Intentionally Designed Moments brings together different voices, experiences, perspectives, and approaches to explore and reimagine how we can create more of those moments—intentionally.

I’m proud to have contributed my ideas to this collection and to share the pages with:
Cornetti , Kapp .

If you design, facilitate, lead, or simply care about creating learning that sticks, I hope you’ll grab a copy.

Read it. Apply it. Share it.

Available now on Amazon:
https://a.co/d/0eTc9H9I

08/17/2026

Big impact rarely starts with something big.

It starts with one conversation.
One idea.
One action.

And then another.

That’s the premise behind the Power of One™ and what I’ll be exploring with nonprofit leaders at The Capacity Lab’s 2026 Retreat next week.

Because one moment may not change everything.

But moments stack.

A conversation that shifts perspective.
An idea that opens a possibility.
An action that creates momentum.
And little by little, the direction begins to change.

That’s the power of being intentional about the moments we create.

Looking forward to bringing The Power of One™ Intentional Moments to SUNY Fredonia on August 25.
Interested in joining? Tomorrow's the last day to register!

08/14/2026

“My team comes to me for EVERYTHING.”

I hear this from leaders all the time. Then I ask them to describe their interactions when someone brings them a problem.

The theme: They answer it.

Quickly.
Confidently.
Usually correctly.

And there it is. Sometimes we accidentally teach people the dependence we’re frustrated by.

Every answer sends a message about who the problem solver is. So next time someone brings you a problem, try one question before giving one answer.

See what happens.

08/12/2026

“Am I getting better?” is a surprisingly hard question to answer. Especially when the change we’re working on takes time.

So, try putting a number on it instead.

On a scale of 1–7, where are you today?

Then ask yourself: What would move me forward?

Watch the clip and try it with something you’re working on right now.